Nalley Toyota Stonecrest
Lithonia, GA
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Change of Heart towards the Dealership I purchased 2010 Avalon from the previously owned Stonecrest Toyota, the salesman who is still employed by Nalley Toyota Stonecrest was not truthful ( I purchased 2010 Avalon from the previously owned Stonecrest Toyota, the salesman who is still employed by Nalley Toyota Stonecrest was not truthful (a liar) and did not keep his word. I had also talked my son into buying a 2010 Toyota Tundra from the same Salesman. I called the salesman in reference to our conversations and he was rude and nasty so I took the high road and vowed never to buy anything from them again. I have always purchased Toyotas since 1981. I wanted a new truck and went to Stone Mountain Toyota and purchased a 2012 Toyota Tundra. Well earlier this year My wife needed an oil change on her 2011 Camry which I purchased from another Legacy Toyota. While waiting for the service to be completed we ran into Reginald Demande this young man was outstanding and kept his word and did exactly what he said he could do. we purchased 2014 Toyota Camry and have been pleased with the sell. Reginald Demande is an asset to this dealership. I will purchase another car from him its not everyday that you find an honest person that's not filled with arrogance and when I go into the dealership and Reginald sees me he always comes to speak. Customer Service is a priority and he has it. More
The Wait is Over Was ready purchase a vehicle, researched vehicles for months, visiting other dealers, test driving. We currently own a Toyota and are regular customer Was ready purchase a vehicle, researched vehicles for months, visiting other dealers, test driving. We currently own a Toyota and are regular customers for service at Nalley. I came in knew what I wanted, met with Reginald Demande... I wanted a 2014, he said, "lets test drive a 2015", I did, loved it, just couldn't decide on the color, he walked us through the features, he was professional, to the point after 45 mins with him and Victor in finance, I walked out with my 2015, the experience was excellent. Mrs, Shabazz is a complete asset and covered all the in betweens making my purchase and visit even better.... Team work makes the dream work.....Thank you so much Dawn Shaw Mullings More
Wow...what an experience! So my transmission had went out on my car after taking it to the mechanic to fix an oil leak. I decided to walk into Nalley Toyota Stonecrest where I So my transmission had went out on my car after taking it to the mechanic to fix an oil leak. I decided to walk into Nalley Toyota Stonecrest where I met Regginal Demande. At first I was a bit skeptical because I didn't want to be pressured into buying a car. Reggie was very patient with me, he took me on the golf cart riding around - him showing me what was available within my price range. I had tons of questions and Reggie was just knowledgeable about it all. I was very nervous, because of my bankruptcy that I had on my credit, but he made the process so easy. He has great customer service skills and I would recommend him to anyone that I know that's in the market looking for a car to buy. I've been to some other dealerships and was not even offered a test drive. Overall I left there happy with an affordable car note. Thanks so much Reggie - YOU ROCK!!! More
My Unexpected Blessing! I originally came to Nalley Toyota Stonecrest with my cousin to get his maintenance done. and I figured I'd start my car searching process. Never bou I originally came to Nalley Toyota Stonecrest with my cousin to get his maintenance done. and I figured I'd start my car searching process. Never bought a car before, didn't want to have too high of a monthly payment or put any money down so I figured I'd get completely denied! But I walked up to the front desk told Mr. Reginald what I was working with and he assured me I was leaving with a car today. With doubt still in my mind I followed him to the desk,answered questions,test drove the car and parked it in the maybe section. Started talking numbers and needless to say Mr. Reginald had me driving my very first car, 2013 Toyota Yaris, home with no money down, low monthly payments, and no cosigner! All everybody told me before I started looking was that being that I have no car history it was going to be hard for me to do exactly what Mr. Reginald made possible so easily! More
Heaven Sent an Angel - Reginald Demande Heaven must be missing an angel, because as I turned around to enter the service center Reginald Demande appeared out of thin air as if he was sent Heaven must be missing an angel, because as I turned around to enter the service center Reginald Demande appeared out of thin air as if he was sent just for me. He introduced himself and said I can put you into a new car today. It was not what he said but how he said it, as if he was sent to do just that. His sincerity was genuine. You know you trust him when you meet him. He listened to every concern I had and said I can do that. He actually listened to me and I know he listened because at the end of the day, I left the car lot with my dream car and with a payment that I could afford. Reginald Demande you are my Angel. Thank you so much! Judith Allen More
SOS AT NALLEY TOYOTA NALLY NALLY NALLY, I have bought many cars in my years of driving and Saturday was thee most pleasant experience I have EVER had. I was "window sho NALLY NALLY NALLY, I have bought many cars in my years of driving and Saturday was thee most pleasant experience I have EVER had. I was "window shopping" around 6pm Saturday afternoon. A most deligjtfull yong man, Reggie Demande, approached us and began his sales pitch...Not a hard sell, which I was greatful for. He took us on a test drive and continue to explain the car and its attributes,,,,,,the clock ticked on. Stll polite and gracious, Reggie continued the sale. Enter, the Finance manager, William Cade. another deligjtful individual. 9:45pm, we were rolling out of Nalley in my brand new Toyota Rav4. NEVER did they show irritablity or fatigue..Never were they anyting but professional, and courteous. Then, here comes Miss Pat, an absolute joy as she welcomed us to the Nalley family....HOW did you ever find so many wonderful employees. You, Nalley, are fortunate to have such employees. Nalley isn't selling anything that ever other car dealer in Georgia is selling but I know they can not top your service. Thank you for the servic and thank you for my BEAUTIFUL NEW TOYOTA RAV 4. .......Bobbi Badji More
Awesome Experience! A big thank you to Reginald Demande. He made this whole car buying experience easy, fun and stress free. Reggie's personality is so outgoing and frien A big thank you to Reginald Demande. He made this whole car buying experience easy, fun and stress free. Reggie's personality is so outgoing and friendly. From the moment I walked into the dealership until i drove away, Reggie was by my side. He explained things step by step as we went along and was very professional. I will definitely be returning to Nalley Toyota Stonecrest in the future and will recommend them to everyone I know. Thanks for everything Reggie! Benson Holsenbeck More
Came in to look at a new car and got a deal!! Very friendly and knowledgeable very pleasant experience my first car was a Toyota Corolla so I wanted to try another Toyota very impressed with how I Very friendly and knowledgeable very pleasant experience my first car was a Toyota Corolla so I wanted to try another Toyota very impressed with how I was treated. More
Thank You!!! Thank you Reginald for making this an enjoyable and stress-less experience. From his greeting me in the parking lot, through the test drive, and to th Thank you Reginald for making this an enjoyable and stress-less experience. From his greeting me in the parking lot, through the test drive, and to the vehicle delivery, Reggie was professional, knowledgeable, and helpful. Thanks much!!! More
Reginald Demande is an "Excellent Salesperson"!!! The exceptional experience that I had at Stonecrest Toyota was facilitated by Reginald Demande. His demeanor was so professional, pleasant, and comfo The exceptional experience that I had at Stonecrest Toyota was facilitated by Reginald Demande. His demeanor was so professional, pleasant, and comfortable that it gave me confidence in the product that he was selling. He went over every detail of the car and answered all of my questions. When I went to the dealership to look at cars, I wasn't sure that a Toyota was what I was looking to purchase. However, Reggie's unassuming and pleasant personality convinced me that the 2014 Corolla was a good fit for me. Reggie did not use any high pressure sales tactics or other gimmicks to get my business. He was just a truly genuine person and I enjoyed doing business with him and in turn Stonecrest Toyota. I am sure that I was not an easy person to negotiate with, but Reggie made me feel comfortable and confident with my deal. I was pleasantly surprised by the follow up call that I received from Reggie relative to my satisfaction with the purchase and the car. This was my first Toyota purchase, but because of Reggie it wasn't my last. A few days later I returned to the dealership and purchased a 2014 Camry from Reggie. I would recommend that anyone seeking to purchase a car from Stonecrest Toyota ask specifically for Reggie!! I have already made this recommendation to others myself. More