Back

Nalley Toyota Stonecrest

Lithonia, GA

4.6
778 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 778 reviews

September 15, 2014

Change of Heart towards the Dealership I purchased 2010 Avalon from the previously owned Stonecrest Toyota, the salesman who is still employed by Nalley Toyota Stonecrest was not truthful ( More

by hftisdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2014 -

Nalley Toyota Stonecrest responded

Thank you for writing about Reggie and how he changed your perception of our store. Your satisfaction is important to me so I encourage you to bring up any concerns you have to my team. If you would like to discuss your previous experience, please ask for me at your next visit. I would appreciate the opportunity to help resolve your concerns. Thank you, Kurtis Johnson General Manager

August 31, 2014

The Wait is Over Was ready purchase a vehicle, researched vehicles for months, visiting other dealers, test driving. We currently own a Toyota and are regular customer More

by dshawm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Eke, Therrell Lyon
Sep 03, 2014 -

Nalley Toyota Stonecrest responded

Thank you for your kind review. I am happy to hear that we were able to end your search for your new car. I am confident that Reggie and Pat answered all your questions, but please let us know if there is anything we can do to be of service before we see you back for your first maintenance visit. Best, Kurtis Johnson General Manager

August 27, 2014

Wow...what an experience! So my transmission had went out on my car after taking it to the mechanic to fix an oil leak. I decided to walk into Nalley Toyota Stonecrest where I More

by amoville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2014 -

Nalley Toyota Stonecrest responded

If anyone was going to put you at ease, it would be Reggie so I am happy that you were able to work with him. It is our pleasure to be able to help you find a vehicle you are so happy with that fits in your budget. Please let us know what we can do to be of service again. Best, Kurtis Johnson General Manager

August 24, 2014

My Unexpected Blessing! I originally came to Nalley Toyota Stonecrest with my cousin to get his maintenance done. and I figured I'd start my car searching process. Never bou More

by KishaDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2014 -

Nalley Toyota Stonecrest responded

Kisha, Congratulations on your first car purchase! I am happy that Reggie made you feel comfortable through the buying process and am confident that you are happy with your Yaris. I know you already know to reach out to us with questions and how much we are looking forward to working with you to maintain your vehicle. Maybe you and your cousin can schedule your appointments at the same time! Best, Kurtis Johnson General Manager

August 22, 2014

Heaven Sent an Angel - Reginald Demande Heaven must be missing an angel, because as I turned around to enter the service center Reginald Demande appeared out of thin air as if he was sent More

by Cherypie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2014 -

Nalley Toyota Stonecrest responded

Judith, Thank you so much for the glowing review! We are proud to have Reggie on our team so that he can demonstrate our customer appreciation by providing this kind of service to all our customers. If you find you have additional concerns, please do not hesitate to let us know. Thank you, Kurtis Johnson General Manager

July 28, 2014

SOS AT NALLEY TOYOTA NALLY NALLY NALLY, I have bought many cars in my years of driving and Saturday was thee most pleasant experience I have EVER had. I was "window sho More

by BOBBIBADJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Shabazz
Jul 29, 2014 -

Nalley Toyota Stonecrest responded

Bobbi, If anyone were to make a 6 pm Saturday night window shop into a new RAV 4 purchase by 9 o'clock, it would be Reggie! I am confident he answered all your questions and that William helped you understand the financing. We look forward to continuing to work with you to keep that RAV 4 rolling safely through its lifetime. Best, Kurtis Johnson General Manager

July 28, 2014

Awesome Experience! A big thank you to Reginald Demande. He made this whole car buying experience easy, fun and stress free. Reggie's personality is so outgoing and frien More

by bholsenbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2014 -

Nalley Toyota Stonecrest responded

Benson, Reggie is an incredible member of my team and I am happy that you were able to work with him on your recent purchase. I am glad he made sure you understood each step of the purchase process. The Nalley Toyota Stonecrest team would love to help answer any additional questions you might have before we see you again at your first scheduled service appointment. Thank you for your business, Kurtis Johnson General Manager

July 25, 2014

Came in to look at a new car and got a deal!! Very friendly and knowledgeable very pleasant experience my first car was a Toyota Corolla so I wanted to try another Toyota very impressed with how I More

by Donconnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Demande
Jul 25, 2014 -

Nalley Toyota Stonecrest responded

I am glad that you came to visit us when doing research on purchasing your next Toyota! I hope you will come back for service so we can have the opportunity to wow you again! Best, Kurtis Johnson General Manager

July 17, 2014

Thank You!!! Thank you Reginald for making this an enjoyable and stress-less experience. From his greeting me in the parking lot, through the test drive, and to th More

by CORDELIA62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Eke
Jul 18, 2014 -

Nalley Toyota Stonecrest responded

Cordelia, Thank you for taking the time to let me know that Reginald helped to make your recent purchase such a pleasant experience. I am glad that we have earned your trust and look forward to seeing you at your first service visit. Thank you, Kurtis Johnson General Manager

July 12, 2014

Reginald Demande is an "Excellent Salesperson"!!! The exceptional experience that I had at Stonecrest Toyota was facilitated by Reginald Demande. His demeanor was so professional, pleasant, and comfo More

by Sphinx21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Eke, Patricia Shabazz
Jul 14, 2014 -

Nalley Toyota Stonecrest responded

I am happy to hear that Reggie provided you the Nalley Toyota Stonecrest experience that lived up to your expectation. I am proud to have him available with his product knowledge and personable approach which helps make sure you find the right car for you. I am confident that you feel all your concerns are addressed at this time but if you find that you have questions before your first scheduled maintenance visit, please let us know. We're glad to have you in the Nalley Toyota Stonecrest family! Thank you, Kurtis Johnson General Manager

...
72
...