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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
863 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 863 reviews

December 04, 2023

I had an Appointment. The whole process was a disaster. I was pushed from one person to another. Computers not running. People without scheduling paperwork. A true horror More

by bfo8936134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isiassh
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Dec 05, 2023 -

Nalley Toyota Stonecrest responded

I would like to have a better understanding of your experience. Please reach out to me at (770) 629-0279 at your earliest convenience and we will do our best to resolve this with you. Andy Phillips, Service Manager Nalley Toyota Stonecrest

December 04, 2023

Took my Tacoma for the First Toyota care check up and they even took care of recall More

by joelrgarcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley
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December 04, 2023

They was professional, gave me a good value for Service, and got my car out on the time of matter More

by Robert7397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
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December 03, 2023

Love this dealer, every time I have service work done they are very friendly and fast service. More

by tom.greer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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December 03, 2023

This was such an easy purchase. No issues at all. JD is a great sales person and the whole staff was friendly and professional. More

by Slroy1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Reid and Ricky Williams , Shamaul Howard
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December 03, 2023

Rachel Smith was very knowledgeable & professional. Thank you Toyota for quick, excellent service! Thanks again! More

by Cleo
Recommend Dealer
Yes
Employees Worked With
Rachel Smith- Setvice Fept.
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December 03, 2023

The salesman was courteous and listened to me about my wants. He was informative about how certain features worked. More

by Lois
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Gomes
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December 02, 2023

Great customer service is always provided by Taniqua. I’ve been a customer and having my car serviced since 2018 and have had no issues. Overall a great experience and great staff. More

by lumpkinzaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua Mcgregor
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December 02, 2023

My experience I received from your service department team was not good… I would not recommend this dealership. More

by Kaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
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December 02, 2023

There were no problems with my visit and the service representatives were great for me More

by Mack Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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