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Nalley Toyota Stonecrest

Lithonia, GA

4.6
777 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 777 reviews

November 25, 2024

Great customer service from Chelsea. She was very attentive and this is the first time that I was able to get the status of my car while waiting. More

by Kim Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Wallace
November 25, 2024

The work I had done on my car was done in a timely manner. The service professional that I worked with was phenomenal. More

by Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin in service?
November 24, 2024

Alicia was very good at what she does. She did every possible thing to help me out. He even sold me a car More

by stevenw46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha
November 22, 2024

Associate Abraham quite professional and knowledgeable as well as informative about the service being provided—good people’s skills—he is an asset to your company More

by Maria31121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham in Service Dept
November 20, 2024

Dealership was clean, salesmen well informed and fastest I’ve ever been in and out of a dealership to buy a car. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kozi sahn, Victor Eke
November 18, 2024

My visit was great, and Rachel Smith was very helpful in assisting me. I was told it would be 2 hours to get my car serviced, but it did not take nearly as long as 2 hours! Once my car was done, she even wa More

by alexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
November 18, 2024

This Dealership is clean, professional, and timely with patrons and I’m definitely coming back. I am so thankful that I worked with Jaylond as she has provided me with the highest form of customer care. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond
November 16, 2024

I love the service department. They're efficient and prompt. Abraham Castillo is very professional. More

by vpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Costillo
November 16, 2024

The service representative Jamaal was very professional, patient, knowledgeable and attentive. Jamaal made sure I understood the information being delivered. Jamaal is a real access Nalley Toyota Stone More

by Dunlap1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal in the Service Dept.
Nov 16, 2024 -

Dunlap1149 responded

Jamaal is a real access to Toyota Stonecrest Dealership. He was very knowledgeable, professional and patient. He made sure I understood the information being given to me referencing my vehicle. He gives outstanding customer service.

November 16, 2024

The were Very clear of issues with car and service was finished at the time they approximated More

by kramwiz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
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