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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
863 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 863 reviews

January 26, 2024

I had scheduled an oil change on line. ..The service was prompt and efficient...I was contacted once the service was.completed More

by ghajester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 25, 2024

My experience with Nalley Toyota is Excellent! ! Excellent Customer Service & Excellent Communication via Service Advisor!! More

by Deltaforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Granville, Service Advisor
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January 25, 2024

Customer service was excellent! Kept me informed on how long process would take. Check out with Abraham was phenomenal More

by mspaulafitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
abraham
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January 24, 2024

All the personnel I have interacted with were totally professional and polite. All my service appointments have been completed in less than an hour and most in less than 30 minutes More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
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January 22, 2024

After being with this dealership for more than 10 years w/ my 12 Camry, my 11 Camry, and now my 21 Corolla. This was the worse experience. I paid over $800 in November for brakes/rotors, this visit was More

by cwms51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Feb 08, 2024 -

Nalley Toyota Stonecrest responded

I would like to have a better understanding of your experience. Please reach out to me at (770) 629-0279 at your earliest convenience and we will do our best to resolve this with you. Andy Phillips, Service Manager Nalley Toyota Stonecrest

January 22, 2024

The work I had done was straight on point. Everyone there was very friendly and knowledgeable. Shout out to my representative Mr. Campbell. He was very helpful. And assisted us in getting a go More

by mikeb2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Campbell
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January 22, 2024

Consumer service is alway professional and curious and fast.I love the service at Toyota StoneCrest. More

by ericcroxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
Report | Print
January 22, 2024

Nalley Stonecrest was very efficient in getting me in and out and my car serviced in a short period of time. More

by dale.tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 22, 2024

The service was somewhat fast, nothing to complaint about. Our assistance were helpful and friendly. More

by phucly26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Burns
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January 22, 2024

Shawn did an excellent job as usual. He and his female partner are always so kind and courteous. More

by noelwilkes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
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