Nalley Toyota Stonecrest
Lithonia, GA
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New car purchase William Wright assisted me (Selvin Hypolite) with our new Toyota Camry purchase. He gave us excellent customer service, he was very knowledgeable abo William Wright assisted me (Selvin Hypolite) with our new Toyota Camry purchase. He gave us excellent customer service, he was very knowledgeable about the vehicle, he understood what we wanted and made our car buying experience easy. We will definitely purchase from William again and will be sending all of our friends and family. Thank you William for a wonderful experience. More
Happy but wondering I am happy with my sales person, JD and I am all ways happy with the special attention and customer service from Mrs. Pat and staff. What I am not h I am happy with my sales person, JD and I am all ways happy with the special attention and customer service from Mrs. Pat and staff. What I am not happy with is when I am made to believe after purchasing a vehicle I can lower my payments in six months. I intend with all my heart to be driving the vehicle of my choice, XLE RAV4 WITH PREMIUM PACKAGE in six month. More
Excellent Indya Young was my salesperson and she was awesome and very helpful. She went above and beyond to help me get the car I wanted. Indya Young was my salesperson and she was awesome and very helpful. She went above and beyond to help me get the car I wanted. More
After trying to contact my salesperson at that time, I never could catch her in, supposedly all ways out. My wife and I showed up at the dealership looking or hoping to catch Alyshia in, which she wasn't, never could catch her in, supposedly all ways out. My wife and I showed up at the dealership looking or hoping to catch Alyshia in, which she wasn't, another salesman Randy Solman offered to help. We did purchase a 2016 Camrybut when asked to see the carfac, Randy showed us one but reluctant to let me see it. After forcibly trying to look through it, I found that the car had been in an accident, he grabbed the carfax back and wouldn't let me see it again. After we left and got home I noticed that the car had been painted and it was very poorly done. The next morning I called the salesman but could get him to answer the phone then I tried the sales manger, no luck, I left word for Randy to make copy of the carfax and leave it with the reception, he didn't. The 3rd time I called him and asked him to please return my call, he didn't. In the morning I'm going back , getting the carfax and cause them some problems. I would NOT recommend this dealership nor Randy Solma More
Excellent salesman Jamel Talbert was my salesman, and he offered one of the best experiences I’ve ever had while buying a vehicle. He was very knowledgeable, understandi Jamel Talbert was my salesman, and he offered one of the best experiences I’ve ever had while buying a vehicle. He was very knowledgeable, understanding, and helpful. I would recommend this dealership every time. Ask for Jamel. More
Patience , helpful staff I took a very long time to select and negotiate on a vehicle . Jamel and the sales manager were informative , fair , and understanding. Ms. Patin I took a very long time to select and negotiate on a vehicle . Jamel and the sales manager were informative , fair , and understanding. Ms. Patintrotdu ced me to all the features of my new vehicle and was very informative. More
Awesome place The best person in here Ms. Pat was incredible and JD was awesome. Totally buy a car from these guys. Trust me. Best deal ever. Shamaul was actually p The best person in here Ms. Pat was incredible and JD was awesome. Totally buy a car from these guys. Trust me. Best deal ever. Shamaul was actually pretty dope and funny as well. Thanks guys ?? More
Lied to & misled Unfortunately, I worked with Stinson Smith in Finance he lied and intentionally misled me during the signing process. He avoided answering questions Unfortunately, I worked with Stinson Smith in Finance he lied and intentionally misled me during the signing process. He avoided answering questions about my concerns. Saying he needed to print 1st and after he still verbally addressed a few questions, instead of going to contract to point them out. Contract did not have what we agreed to. More
Came to purchase the 2019 Toyota Camry midnight edition My sales person was lotty and he was Willing to try to get me in the 2019 Camry. He kept me updated, gave me a killer deal and was driving my new car My sales person was lotty and he was Willing to try to get me in the 2019 Camry. He kept me updated, gave me a killer deal and was driving my new car the same day. He didn’t give up and his customer service was excellent. I would definitely come back to him if I were to come and purchase another car. He was determined and worked with my offers. Ms Patricia shabazz came and introduced herself and congratulated me on my new purchase. She set me up for safety connect and showed me all the neat stuff I can do with my car. Her customer service was excellent and she made sure everything was going smooth. Shamaul the finance manager also took very good care me. Thanks to all those three for everything they did! More
Great customer service! Ms. Pat with the hat was awesome! Justin was very helpful, and Greg did all he could to get me to a comfortable price. I'm very satisfied ultimately w Ms. Pat with the hat was awesome! Justin was very helpful, and Greg did all he could to get me to a comfortable price. I'm very satisfied ultimately with my service, and I love the car! More