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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
640 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

December 09, 2023

Blake was a great and professional service associate. He made my experience extremely effortless.. Being that this was my first visit, his exceptional customer service made me a long time future customer More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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December 09, 2023

Nalley Toyota at Stonecrest has the best service always had the best experience with this location. More

by Fortsj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areca Weaver
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December 06, 2023

They attended me right away. I appreciate prompt service. I am a first time Toyota Customer. More

by rob122008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
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December 06, 2023

This is my second time. My first time in 2022 was horrible. Blake Burns made me to fall in love with Nalley Toyota again. The service was awesome. More

by luckyedehomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Burns
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December 05, 2023

JD was very helpful he listened and we had conversation that didn’t seem like a sales script. He was organized from the time he greeted us upon our arrival until we left the dealership. Thanks for your pat More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse “JD” Reid , Victor Eke, Greg Campbell, Shamaul Howard
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December 04, 2023

Regarding the service department, they're pretty good. Usually the wait is only an hour, although lately it's been 2hrs More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanequa
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December 04, 2023

Always courteous and professional . The employees make you feel welcomed . They know me well .. it’s like a family More

by Bkpolain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
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December 04, 2023

I had an Appointment. The whole process was a disaster. I was pushed from one person to another. Computers not running. People without scheduling paperwork. A true horror More

by bfo8936134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isiassh
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Dec 05, 2023 -

Nalley Toyota Stonecrest responded

I would like to have a better understanding of your experience. Please reach out to me at (770) 629-0279 at your earliest convenience and we will do our best to resolve this with you. Andy Phillips, Service Manager Nalley Toyota Stonecrest

December 04, 2023

Took my Tacoma for the First Toyota care check up and they even took care of recall More

by joelrgarcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley
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December 04, 2023

They was professional, gave me a good value for Service, and got my car out on the time of matter More

by Robert7397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
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