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Nalley Toyota Stonecrest

Lithonia, GA

4.6
640 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

December 12, 2023

Service was complete in less than an hour. I also experienced great customer service. I would recommend to friends/family More

by robins-canard-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
December 11, 2023

My Service advisor, Rachel was amazing. Very helpful and kept me informed on the process of my service. More

by Cbenj83443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel , William Wright, Randall Smith, Chelsea Wallace, Glenn Lotty, Shinaiya Axell, William Ledger, Shamaul Howard
December 11, 2023

Great dealership, there was no waiting, I got in and out. I was very pleased. Blake was excellent, very personable and professional. He even walked me to my car. More

by greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
December 11, 2023

Shawn was absolutely fantastic. When I arrived he advised there would be a while because they were backed up. He still kept me informed the entire time, awesome customer service. More

by Ashauntae
Recommend Dealer
Yes
Employees Worked With
Shaw
December 11, 2023

As always my dealership never disappoints. Ms Taniqua Mcgregpr was the very best and efficient. She understands and very knowledgeable. More

by Treaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
December 10, 2023

My service advisor is Taniqua she is incredibly knowledgeable and her expertise is unsurpassed. I’m so grateful for her expertise More

by Aishah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
December 10, 2023

Steve service manager very professional and shows concerns for customers concerning their vehicle he listen More

by mathisma1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve service manager
December 10, 2023

Great customer service our experience was great totally recommend it our salesperson so communicative and great person we will buy another car in the future More

by Nayellihernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamaul Howard
December 09, 2023

This dealership was very accommodating, professional, punctual, attentive, informative, and thorough. I will be back again. More

by Queen S Dukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
December 09, 2023

Very pleased and highly satisfied either the service. They were very professional and courteous as always. This was my 2nd service call and I never had a bad experience. Thank you. More

by gailwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areca - Service
Dec 09, 2023 -

gailwms responded

Thanks for the great service and professionalism you provide. Everyone has been courteous and welcoming. Keep up the great job you’re doing!

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