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Nalley Toyota Stonecrest

Lithonia, GA

4.6
854 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 854 reviews

May 21, 2024

Thanks for the oil change but I'm giving this overall service 3 stars because the service was just not top notch. I'm comparing this service to another dealership where I experienced superior customer se More

by Yeah Yesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot, they were not impressionable.
May 20, 2024

Made appointment online. Arrived at time technician got Started on my car. Professional and courteous More

by LuOverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Hale
May 19, 2024

I had no problem everyone was very friendly and very nice. I will refer my friends to you guys. More

by desirreeavezuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 19, 2024

You shop supervisor, do not know what he is doing, my truck has a recall, and he is charging me. More

by Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Campbell
May 21, 2024 -

Nalley Toyota Stonecrest responded

Thank you for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience at (770) 629-0279. Andy Phillips, Service Manager Nalley Toyota Stonecrest

May 22, 2024 -

Nalley Toyota Stonecrest responded

Thank you for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience at (770) 629-0279.Andy Phillips, Service ManagerNalley Toyota Stonecrest

May 19, 2024

The staff especially the salesman. ..Darryl Tyler goes beyond helping the transaction goes thru. Many thanks8 More

by Tootsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Tyler...Lawrence...Kama
May 19, 2024

I never had a problem getting good service lm completely satisfied as a customer thank you More

by Marion NeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayland
May 18, 2024

The entire team was very hospitable from Reception and Sales to Finance. My wife and I drove all the way from Alpharetta to see a vehicle and we ultimately purchased same day a due to our very positive ex More

by MandBK
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Tyler (Sales Associate), Skylar (Sales Manager), Lawrence Reeves (Finance)
May 18, 2024

The workers are considerate and knowledgeable about things the atmosphere is good and the facility is always clean More

by A_franio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
May 17, 2024

Had appt at 1030- arrived 1020, by 1235 car had Not been touch! Simple oil change with appt. But everyone else thats was colored was in and out that came in with no appt. Even the ones after we got there. N More

by Laredish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
May 21, 2024 -

Nalley Toyota Stonecrest responded

Thanks for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience at (770) 629-0279. Andy Phillips, Service Manager Nalley Toyota Stonecrest

May 22, 2024 -

Nalley Toyota Stonecrest responded

Thanks for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience at (770) 629-0279.Andy Phillips, Service ManagerNalley Toyota Stonecrest

May 17, 2024

They were very attentive and helpful to me. I am sure that I would do business with them again. More

by Alspen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wright
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