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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
854 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 854 reviews

June 12, 2024

Service was good and completed within the allotted time given by the service advisor. She was also thorough with providing the information about the repairs needed for my vehicle which was very much apprec More

by Avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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June 12, 2024

Each time went to dealership, all requests was done to my satisfaction and handled in a timely manner. More

by Louizacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond,Harvey
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June 11, 2024

I always have good friendly customer interaction with my service advisor. He makes my experience very helpful and all concerned. More

by brooks9060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Granville
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June 09, 2024

The customer service, as well as the workers were very professional and courteous. My vehicle was well taken care of and information about my vehicle was provided to me. More

by AWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims , Lindsay Carrow
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June 08, 2024

Very Slow and long waiting time on your car I was told that a screw was in my tire I took my car to a tire shop no screw in my tire.. next time I will go back to Toyota of Atlanta people I can trust Penel More

by penelopegreen-Aniagboso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jun 14, 2024 -

Nalley Toyota Stonecrest responded

Thank you for sharing your experience. We apologize for the long wait time and the inaccurate information about your tire. It's disappointing to hear that we didn't meet your expectations. Your feedback is important, and we are committed to improving our service. Please contact me directly so we can address your concerns and ensure a better experience in the future. Richard Sanchez, General Manager Nalley Toyota Stonecrest (770) 629-0279

June 06, 2024

This dealership is amazing. Clean and peaceful environment, timely manner conducted on service, and respectful associates. More

by butlerjakai116
Recommend Dealer
Yes
Employees Worked With
N/A
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June 06, 2024

This was a very good experience. Our sales person Alex went out of his way to help us with this purchase. More

by Gene.wilson.jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex, Victor Eke
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June 04, 2024

This was my 1st time at this dealership. I had an appointment at 7am on a Saturday morning, they got me right in for my 30k maintenance check I got in and out in 1 hour. More

by OSheara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua Mcgregor
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June 03, 2024

Very thorough. They keep you up to date on progress. They are also very courteous. I can always count on them to do what is necessary. More

by janit86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Wallace
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June 03, 2024

Happy with thr prompt service and the phone calls making me aware of the free services I was entitled to receive. More

by nakrich2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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