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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
640 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

December 29, 2023

Salesman Isaiah did a great job and Victor was very knowledgeable about going over the paperwork More

by kevin.kennysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah , Chelsea Wallace
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December 28, 2023

The time very nice guy in room #5 got me out fast spoke about the up keep of my truck More

by robledoj059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 28, 2023

It was much quicker this time but the agent wasn’t clear on discounts available More

by mrsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Weaver
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December 27, 2023

I never got my oil changed after sitting for 3 hours and a half and then they lost my keys More

by bhester30039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, Victor Eke, Gido Goncalves, Shinaiya Axell
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Dec 29, 2023 -

Nalley Toyota Stonecrest responded

It is discouraging to learn of your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and would appreciate the opportunity to make this right. Thank you for providing this information so we can improve upon our services. I hope to hear from you soon. Andy Phillips, Service Manager Nalley Toyota Stonecrest (770) 629-0279

December 27, 2023

The service was great,they kept in touch with me thank you will be back again More

by larryjones0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
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December 26, 2023

Visit started well. Scheduled an oil change for 840 am. Was finished at 115 pm. Not charged for the service due to length of service. Wish that my service advisor had ke More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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December 26, 2023

The service was quick, it was done in less than 45 minutes, Good coffee machine in the waiting room. More

by Manuel orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
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December 26, 2023

Fast turnaround with no appointments on a Saturday, and they were full. I had a oil change. More

by Joefresh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
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December 25, 2023

Great service as always! Mr. Shawn Granville is a wonderful rep. kind, knowledgeable, and courteous. More

by Dkmanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Granville
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December 24, 2023

Friendly, honest and easy to work with. I felt genuinely cared for at this dealership More

by bwright22577
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Eke, Chelsea Wallace
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