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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
856 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 857 reviews

February 10, 2025

Chelsea and De'Andre were fabulous! They provided all the help and support we needed. Thank you! More

by Chestina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De'Andre Holton, Chelsea Wallace
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February 07, 2025

My plan was to get a new battery for my car key, an oil change and tires rotated. This took 6 hours of my time. If I had been told they were short handed or taking longer than expected, I would have decide More

by whermione539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Reed took great care of me when I purchased my car and when he would see me in service would also inquire about what's going on.
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Feb 11, 2025 -

Nalley Toyota Stonecrest responded

I sincerely apologize for the excessive wait time and lack of communication during your visit. Your time is valuable, and we should have kept you informed about any delays. This is not the level of service we strive to provide, and I appreciate your feedback. Please reach out to me directly so we can discuss your experience and work toward a resolution. Joey Davis Service Manager Nalley Toyota Stonecrest (770) 629-0279

February 07, 2025

I had an appointment,however, I had to wait for the service advisor 15 minutes upon my arrival before service and about 10 minutes when I returned to pick up my vehicle. More

by Johnsonross59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylond
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Feb 11, 2025 -

Nalley Toyota Stonecrest responded

We apologize for the wait times during your visit. We strive to provide prompt service, and we understand how valuable your time is. Your feedback is important, and we will review our processes to improve efficiency. Please feel free to reach out if you’d like to discuss your experience further—we appreciate the opportunity to make things right. Joey Davis Service Manager Nalley Toyota Stonecrest (770) 629-0279

February 01, 2025

Very exceptional made my first dealership experience great. Answered all my question as precise as possible... More

by Pshadricka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis, Joe and Dell was extremely exceptional
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January 31, 2025

We have been with Nalley Toyota a really long time. We always have a great experience. More

by prudencia5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Payne & Deandre Holton
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January 30, 2025

Great Service, Great Salesperson. Very happy with my purchase of my Toyota Rav 4. Thank you More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Reid
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January 29, 2025

I have always had excellent service with Nalley Toyota Stonecrest, from purchase in 2018 and continued maintenance through 2025! More

by Marva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
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January 27, 2025

Rachel Smith my service person always does a great job every time I bring my car in for service More

by maelondon08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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January 27, 2025

The best new car purchase I’ve ever made. what a great team that assisted me in making this purchase More

by DJ Lew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah (sales) Deandre (financial)
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January 27, 2025

I've had a good experience with the service. I don't know what else to say More

by Dage2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
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