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Nalley Toyota Stonecrest

Lithonia, GA

4.6
640 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

January 01, 2024

The Advisors are always so friendly and make sure I get every discount that can be applied. I definitely recommend this dealership. More

by angelathomas941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in Service
January 01, 2024

Shawn was my service rep. He is very funny, informative and accommodating. Nalley Toyota provides my car with excellent service and care. More

by Kapreka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
January 01, 2024

I was threatened by the service advisor for speaking with the manager. Pointed finger in my face and told me don’t ever go talk to my manager in front of 4 other customers and then scream and jump at me and More

by mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Ozzie
December 31, 2023

Problem solved quickly. Updates regarding the status of my vehicle. Professional service all the way. More

by viviangrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wright, Randall Smith, Chelsea Wallace, Glenn Lotty, Shinaiya Axell, William Ledger, Shamaul Howard
December 31, 2023

Every time I come to have my car serviced it's a good experience. The wait is always reasonable for the services I'm getting. Customer service is good too. More

by aaslaton1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor (5 stars)
December 31, 2023

Timely professional service provided for tire rotation and battery replacement. Service provided within 75 minutes. More

by James Chambler
Recommend Dealer
Yes
Employees Worked With
Blake Burns
December 31, 2023

Good service especially with so many customers to deal with. Wait time was a little long but all in all good service More

by Steelwill357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayland
December 31, 2023

It was great everything was treated properly got in got out . My service advisor was super nice and friendly. Taniqua mcgregor More

by Tony plain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua mcgregor
December 30, 2023

Rachel was very professional and communicated well, I really appreciate her good energy. ! Thank you Rachel she’s great. More

by Dimplez1
Recommend Dealer
Yes
Employees Worked With
Rachel
December 29, 2023

I waited 4 hours just for an oil change and tire rotation. Very frustrating! I have never waited so long before. More

by Bellbelinda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
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