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Nalley Toyota Stonecrest
Lithonia, GA
870 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 870 reviews
August 03, 2024
Salesman was very polite and obliging. Not totally happy with what I was given for my trade. I feel like I should have gotten more. But no one twisted my arm. Not happy with how long it to Not totally happy with what I was given for my trade. I feel like I should have gotten more. But no one twisted my arm. Not happy with how long it took for dealership to cash check for purchase or to get my paperwork to tag people. Not sure how it was out of their control. I purchased 2 additional vehicles from Nalley and the experience was better. More
by sharojohnson
Employees Worked With
Mohammed
August 03, 2024
Friendly Neat environment Employees are very nice and humble My adviser Abraham Castillo very very good and and respectful his attitude very good. The last is I love everything at Nalleys Toyota at St humble My adviser Abraham Castillo very very good and and respectful his attitude very good. The last is I love everything at Nalleys Toyota at Stonecrest kudos to Abraham Castillo More
by Val
Employees Worked With
Abraham Castillo
August 02, 2024
All my scheduled maintenance are generally done in a timely manner… I want to comment on the assistance I recently received from the Service Manager.. He was very helpful in addressing the issues timely manner… I want to comment on the assistance I recently received from the Service Manager.. He was very helpful in addressing the issues I presented, and the ultimate result was more that I had expected.. I am totally satisfied with the services provided at Nalley Toyota Stonecrest .. Great job👍 More
by wm_starky
Employees Worked With
Audley
July 30, 2024
First I want to say I made an appointment for 7am and had to get in line and wait for other customers to be seen. And it was past my appointment time. 2nd the service adviser Audley is rude and on two occasi to get in line and wait for other customers to be seen. And it was past my appointment time. 2nd the service adviser Audley is rude and on two occasions I've been assigned to him he shows a lack for providing great customer service. Because of Audley I will not return to nalley toyota stone crest. He was also sarcastic and condescending. He really need further training when it comes to treating people with courtesy and kindness. He was very rude More
by caruth7
Employees Worked With
AUDLEY
July 29, 2024
I had a great experience with purchasing my new car with this car dealership. They made it very easy to purchase my new car, and awesome customer service. this car dealership. They made it very easy to purchase my new car, and awesome customer service. More
by kblackshear2125
Employees Worked With
Anthony
July 28, 2024
The staff was very professional and help me understand of what was going on with the car. They informed of how to keep it maintained. The dealership was clean and waiting area was comfortable. what was going on with the car. They informed of how to keep it maintained. The dealership was clean and waiting area was comfortable. More
by bryang4217
Employees Worked With
Shawn G. and Rachel S.
