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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
854 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 854 reviews

August 19, 2024

Good service with a positive attitude. Great energy with a friendly and welcoming atmosphere. I would recommend them. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teaka Smith
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August 18, 2024

I’ll be going in the process online what satisfied with how easy The transaction went. Will definitely shop there again. More

by Jspates70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
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August 16, 2024

My purchase of a used car was great. We bargained a bit, so I was happy with the price. The car was all cleaned up for me when I picked it up. A great purchase. More

by Joyce T.
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teaka
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August 15, 2024

Best Sales Person I met. Mr. William and the accountant they make sure I was pleased with my purchase. More

by Vcharles1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wright, Shamaul Howard
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August 12, 2024

The service department at this dealership needs to treat their customers with more professionalism and respect More

by davidmahamadou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audley
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Aug 17, 2024 -

Nalley Toyota Stonecrest responded

Thank you for your feedback. I’m sorry to hear that you felt the level of professionalism and respect in our service department did not meet your expectations. We take this seriously, as every guest deserves to be treated with the utmost respect. I’d appreciate the opportunity to discuss your experience further so we can address these concerns and improve our service. Please feel free to contact me directly. Richard Sanchez, General Manager Nalley Toyota Stonecrest (770) 629-0279

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August 09, 2024

Simply the best experience. I always have a great experience here, everyone is always so informative and helpful. More

by meme.rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel
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August 09, 2024

I had great service and great customer support, and will be returning in the near future. More

by mirnaricketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the employee’s name.
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August 08, 2024

The greeters were nice. The advisor was receptive, pleasant, accommodating, and she kept me updated and informed of what was going on with my vehicle. The Service waiting ar More

by Thomash360
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
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August 08, 2024

Prompt attention to service details. Timely delivery of my vehicle. Taniqua did very good job. More

by kiritapatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
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August 07, 2024

Chelsea yook very good care of me with my oil change! She was professional, nice and explained everything perfectly. I appreciated her kindness, as it tends to be lost in the automotive space. Thanks Che More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
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