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Nalley Toyota Stonecrest

Lithonia, GA

4.6
637 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 637 reviews

February 04, 2024

Great salesman. Good upper management. Truck was as advertised. Overall a very pleasant experience.I would give it ab A More

by linjec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Victor Eke, Randall Smith, Erik Sims
February 04, 2024

They did not repair my car but keep taking my money. Never found the issue but guess on what was wrong, repaired items that didn't require fix. I'm out of $3600 and they want another $9000. More

by mosbyjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 14, 2024 -

Nalley Toyota Stonecrest responded

I would like to have a better understanding of your experience. Please reach out to me at (770) 629-0279 at your earliest convenience and we will do our best to resolve this with you. Andy Phillips, Service Manager Nalley Toyota Stonecrest

February 03, 2024

Good service, didn’t try to push to get anything done I didn’t need! More

by Bruce21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims , Lindsay Carrow
February 03, 2024

This dealership has always been dedicated and caring to me. They make sure I know what is being done, what needs to be done, the estimated time and totals. More

by shalance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley and Taniqua
February 03, 2024

My experience was flawless. I enjoyed the process and especially my salesman. He was fantastic. More

by jamesonmasterworks
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Tyler 6 stars
February 01, 2024

Oliver G. Is AMAZING! My expectations were exceeded. Would definitely buy again. Mike T. and the rest of the team were great as well. More

by Ms. King 21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Gomes and Mike Tate, Shamaul Howard
February 01, 2024

They were very professional in taking care of my service call. The representative was very helpful. More

by marthabross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Granville
February 01, 2024

The dealership is always clean and has a professional atmosphere. Professional and courtesy service advisors. More

by jk09dropbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
January 31, 2024

Great service. Even though they were really busy, they were expecting me. My rep Chelsea was excellent in customer service, she made me feel really comfortable. More

by Jcaldwell74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
January 31, 2024

The whole process was great. Our salesperson listened to what we were looking for and helped us find the perfect vehicle. Everyone in the organization did a great job! More

by bass.mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreek Williams, Clive Holmes, Ken Dukes
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