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Nalley Toyota Stonecrest

Lithonia, GA

4.6
854 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 854 reviews

September 30, 2024

The service was very good and Abraham is excellent and personal however after paying for the repairs my radio was now not working More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abrahams
September 29, 2024

My experience with Mr. Tyreek Williams was amazing. He really showed how much he cared. He made sure to get me in a car that would be best for me at a good price, while als More

by jaylin.simmons8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreek Williams 5 stars
September 29, 2024

Dealer was patient and responsive, had a great experience buying here. I will buy my future cars here and recommend to all my family and friends. Thanks for everything! More

by safya.murray
Recommend Dealer
Yes
Employees Worked With
William Wright, Shamaul Howard
September 28, 2024

The service was great and the advisor was personable and displayed great customer service skills. More

by Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
September 28, 2024

The service advisors such as Abraham Castillo and Shawn Granville are some of the best in the industry and are very professional They take the time to be very courteous, respectful and they listen to More

by OyuMori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo, Shawn Granville , Randall Smith
September 28, 2024

Ease of online service appointments and the follow-up reminders are helpful. Also appreciate the text updates during the service. More

by PJ740il
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Granville
September 27, 2024

During the oil change I wanted the technician to check the 12v charger socket. I once tried to use a small air pump. It was dismissed as saying it pulled too much amps. That is not true because a coworker More

by dff1164
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N/A
September 27, 2024

Stonecrest Toyota is The best Dealership we have found for Service and I will continue to work with them More

by jim.brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley
September 26, 2024

the new manager Joey is an excellent addition to this location he gave me beyond great customer service after experiencing and issue prior and personally contacted to gather more information about my con More

by Bjac3408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
September 25, 2024

They are nice explain your situation. They are pretty good at telling you not to worry about your vehicle it's in good hands. More

by carnell.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Carrow
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