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Nalley Toyota Stonecrest

Lithonia, GA

4.6
640 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

February 23, 2024

The service department was very professional, helpful and knowledgeable. My vehicle was fixed in a timely manner. More

by aakw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
February 22, 2024

They setup an appointment for my car quick. They did the service. It was good for me. The only thing they forgot was to refill the coolant. More

by Guano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 22, 2024

Every time I go to Nalley Stonecrest Toyota for my car service they are so kind and they get me out of there in a short time, thanks Nalley Toyota!!! More

by marisamullen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that's in window 2, sorry forget his name.
February 21, 2024

It took 3 hours for my car to be serviced. It was so crowded that customers were sitting on the floor More

by batemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gulio
February 21, 2024

Timely and convenient location. I prefer to work with certain customer reps due to past experience More

by Henrypam70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
February 20, 2024

My service was excellent but the only issue I have is the difference in the pricing on the internet versus in store. I was quoted $347 for a 100,000 mile service. When I got there it was over $400. More

by devito425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
February 20, 2024

Service personnel are always friendly and respectful. I like that I can choose the same person to see when I come in. They know me and my vehicle and what I need. More

by Venita.pettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn (Service Dept)
February 19, 2024

I would not bring my car to any other place but Nalley. Great service and the associates are always friendly. More

by anniesanford83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
February 18, 2024

Ĺ Excellent service one of the best Communication excellent hospitality excellent One of the best excellent service More

by macks.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
February 18, 2024

I appreciate the desire to deliver complete and seamless customer service. I enjoy the continuity of having the same service provider. They get to know your preferences and needs. More

by Jahneeta63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn from the Service department
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