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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
827 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 827 reviews

January 14, 2025

The lady who helped me at the desk was so polite to me I love Stone Crest Toyota.They are awesome every time I go They make me feel Is comfortable Thanks, Toyota. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her last name is smith
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January 11, 2025

My experience with this dealership was great. The inspection and recommendations were completed to my satisfaction. More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Stevenson , service advisor
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January 10, 2025

Came for recall was there two hours, internet site said service was completed, came and told me I would have to come bank they didn’t have the recall part More

by No
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
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Jan 14, 2025 -

Nalley Toyota Stonecrest responded

I sincerely apologize for the inconvenience you experienced during your visit. It’s frustrating to spend time at the dealership only to learn the recall part wasn’t available. We strive to provide efficient service and clear communication, and I’m sorry we fell short. Please reach out to me directly so I can assist in scheduling your return visit and ensure the necessary part is ready. Hugh Palmer General Manager Nalley Toyota Stonecrest (770) 629-0279

January 09, 2025

The service advisor was very knowledgeable and helpful. I was very satisfied! I will return More

by Focus one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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January 08, 2025

I received excellent service. I was processed in for service in a timely manner and kept informed of all service recommendations for approval. My 75,000 mile service was complet More

by mullen.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanequa
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January 08, 2025

Mr.. Shawn take care everything just waiting on recalls ty thank you thank you thank More

by Arthur simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shawn
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January 08, 2025

I visited Toyota Stonecrest late on Monday 6th Jan 25. Though it was late the reception was good and successfully had my car serviced perfectly within 2 hrs as promised. I thank the service staff for acco More

by KBota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
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January 07, 2025

Jamal was so helpful and kind. He answered my concern so I could understand. It was a pleasure working with him. More

by Varnelldodsonbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal
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January 07, 2025

Great service! Friendly and helpful staff. Wait time was not long at all. Daryl was amazing! More

by Katie Childress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl, service dept
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January 06, 2025

Abraham in the service department is always friendly and helpful. I would recommend their services if your Toyota needs maintenance or repairs. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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