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Nalley Toyota Stonecrest

Lithonia, GA

4.6
853 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 853 reviews

October 17, 2024

Very efficient, keeps your car in excellent condition. Let's you know any problem in advance. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
October 14, 2024

I Will never do business with them again or recommend anyone to go there they over charge me and that was not good More

by nomorelackfordonnabinns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember the person name
Oct 19, 2024 -

Nalley Toyota Stonecrest responded

I’m sorry to hear about your experience with our sales department. We strive for transparency in our pricing, and I’d like to learn more about what happened so we can address your concerns. Please don’t hesitate to reach out to me directly to discuss this further. Hugh Palmer General Manager, Nalley Toyota Stonecrest (770) 629-0279

October 13, 2024

Excellent customer service, detailed diagnostic and suggestions, quick and efficient service! Low wait time! Great experience! More

by Lewilliams42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
October 12, 2024

On time, do what you ask him to do always good quality work. I enjoy the time that we’re there because everyone is so pleasant. Looks like a great place to work but it definitely a good place to do busine More

by Mymanwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Davis
October 11, 2024

I received excellent service during my recent visit. My service associate was very friendly and courteous More

by twgittens15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
October 11, 2024

Great customer service! I was informed about service in a timely manner and the wait time was less than expected. Technician was also informative and answered all my questio More

by ReggieH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalonda Harvey
October 10, 2024

My wife loves her new Toyota Rav 4. Especially the the safety features. She also likes the heated seat & steering wheel, More

by rosettij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Elsamad
October 10, 2024

She is very helpful, and take care everything very good, I really appreciate her help More

by Monir_union77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanika
October 07, 2024

Taniqua helped me with the servicing of my vehicle. She was extremely helpful, and it appears that all of the items that I was concerned about were taken care of by the technicians. More

by Hund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
October 07, 2024

I have had a great experience. Rachel Smith is always kind to me. Great service. More

by butts0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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