Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
853 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 853 reviews

October 21, 2024

LOVE this dealership. Issiah was amazing & I love my new car. Issiah was patient & kind. More

by Simonalisa305
Recommend Dealer
Yes
Employees Worked With
Issiah , Shamaul Howard
Report | Print
October 21, 2024

They were fast and communicated well. The text notification was very convenient in keeping me apprised of the stood my car. More

by Sferaro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua
Report | Print
October 21, 2024

The service I received from the service department by the service advisor Audrey Spence was excellent! More

by Denn786700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
Report | Print
October 21, 2024

My service advisor is Ardley, he always provides excellent service a customer service. Always Impeccable, he’s my go to person. More

by lanitranance1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley
Report | Print
October 20, 2024

I came in for a simple oil change and received a list of repairs that “needed” to be done totaling over $3,000. The sales representative offered me financing. However, I declined all repairs. Received a More

by Carterdt057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taniqua McGregor
Report | Print
Oct 26, 2024 -

Nalley Toyota Stonecrest responded

I apologize for the concern caused by the recent service recommendation. Our goal is to provide honest assessments, and I’m sorry if our approach came across as overly aggressive. We aim to prioritize transparency, so I understand your frustration given the differing second opinion. Please contact me directly—I’d appreciate the opportunity to review the details of your visit and ensure we’re meeting the trust and service standards you expect. Hugh Palmer General Manager, Nalley Toyota Stonecrest (770) 629-0279

October 20, 2024

Great Customer Service. Always prompt. Very Friendly and Very Professional. I’m very impressed by the quality of work More

by micjpmaya1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wright, Randall Smith, Chelsea Wallace, Glenn Lotty, Shinaiya Axell, William Ledger, Shamaul Howard
Report | Print
October 20, 2024

Thinking that the service was good and was quite satisfied Can't wait for the next visit More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
October 20, 2024

We come to this dealership for the service department. Love love Abraham! He always goes above and beyond. More

by Heatwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
October 18, 2024

I had the pleasure of working with Mr. Shawn G. He was professional and helpful thank you More

by alesiabrown1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with them
Report | Print
October 17, 2024

Taniqua is the best service and keeps your informed throughout your service. She also is always welcoming. More

by lumpkinzaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
Report | Print
1
...
17
18
19
...
86