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Nalley Toyota Stonecrest

Lithonia, GA

4.6
640 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

March 19, 2024

Surprisingly I don’t mind coming in when my Service Advisor is Abraham. He makes me feel heard and I can truly trust him to guide me with my service. More

by mwalkerzeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
March 19, 2024

The process was easy the customer service was great, and I will recommend anybody to the dealership More

by akirab.daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Tyler
March 17, 2024

The service department is always great! ESPECIALLY my service advisor Ms. Tanaquia McGregor. She is the reason I continue to service my Camry at Nalley. Please keep up the awesome service More

by tedunlap10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't have any interaction with any of these people.
March 17, 2024

This dealership has good customer service and the service manager and his team make sure they meet the needs of their customers. More

by Wekapal77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve ( service manager) Jaylon (service advisor) Terry( mechanic).
March 15, 2024

The sales rep Justin went above and beyond to make sure I was happy with my vehicle, while being professional and kind. Justin listened to my needs and concerns and never rushed me to make a decision on a ve More

by A.Nicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
March 15, 2024

Very friendly advisor. She explained the services and kept my abreast of the status of my vehicle via text and email. More

by Pamela C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond
March 13, 2024

The service was very detailed and informative. All issues were resolved. Thank you Nalley Stonecrest More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
March 11, 2024

The service at this dealership was awesome! My service manager was able to answer my questions for current and future services. More

by brendalphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
March 11, 2024

I didn’t have a scheduled appointment and Steve took me to Chelsea and they both took great care of me and had me out in less than one hour. THANK YALL SO MUCH!!! P.S got my first Toyota at this dealer as More

by KAVELL FLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , Chelsea Wallace
March 10, 2024

I only come to this dealership for any repairs to my vehicle. I have been working with Shawn for all the vehicles I have purchased here. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in the service department.
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