Back

Nalley Toyota Stonecrest

Lithonia, GA

4.6
852 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 852 reviews

November 20, 2024

Dealership was clean, salesmen well informed and fastest I’ve ever been in and out of a dealership to buy a car. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kozi sahn, Victor Eke
November 18, 2024

My visit was great, and Rachel Smith was very helpful in assisting me. I was told it would be 2 hours to get my car serviced, but it did not take nearly as long as 2 hours! Once my car was done, she even wa More

by alexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
November 18, 2024

This Dealership is clean, professional, and timely with patrons and I’m definitely coming back. I am so thankful that I worked with Jaylond as she has provided me with the highest form of customer care. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond
November 16, 2024

I love the service department. They're efficient and prompt. Abraham Castillo is very professional. More

by vpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Costillo
November 16, 2024

The service representative Jamaal was very professional, patient, knowledgeable and attentive. Jamaal made sure I understood the information being delivered. Jamaal is a real access Nalley Toyota Stone More

by Dunlap1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal in the Service Dept.
Nov 16, 2024 -

Dunlap1149 responded

Jamaal is a real access to Toyota Stonecrest Dealership. He was very knowledgeable, professional and patient. He made sure I understood the information being given to me referencing my vehicle. He gives outstanding customer service.

November 16, 2024

The were Very clear of issues with car and service was finished at the time they approximated More

by kramwiz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
November 15, 2024

They are awesome and would tell anyone to shop they got the best in town More

by cornelljoseph1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Shinaiya Axell
November 14, 2024

Great service and advisor. I was kept informed in a timely manner while waiting for my vehicle. I also enjoyed the free coffee. More

by moxleyfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
November 13, 2024

This dealership has ver friend staff that treat you with respect. The Waite time is often longer than anticipated. The workmanship is solid but they have been able to resolve my alignment issues. They’ve ov More

by Hardypete23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Carrow
November 13, 2024

I had a great experience at this dealership. Everyone was very welcoming and attentive and it was also very clean. Jamel was very knowledgeable and did an amazing job in acquiring me as lifetime More

by Nakia W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel & Nylah , Erik Sims
...
13
...