Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley Toyota Stonecrest
Lithonia, GA
852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 852 reviews
December 10, 2024
Nalley Toyota Stonecrest have a clean, organized and professional atmosphere. The salespersons are friendly and kind whether they are working with you or not. I worked with A very kind and professional professional atmosphere. The salespersons are friendly and kind whether they are working with you or not. I worked with A very kind and professional salesman by the name of Justin Peacock,I will personally refer him to my best friends and family a very good hearted person. More
by marthap726
Employees Worked With
Justin, Peacock , Erik Sims
December 09, 2024
Nalley provided an excellent buying experience. They were helpful, low pressure and I would not hesitate to do business with them again. We have bought several cars from dealerships in the last 4 They were helpful, low pressure and I would not hesitate to do business with them again. We have bought several cars from dealerships in the last 4 years and Nalley provided the best experience of them all. More
by Richmondw
Employees Worked With
Denis Rose
December 09, 2024
This dealership is great. They have great mechanics that do great service work on each vehicle in a timely manner. They have coupons that save you money. I was very satisfied. They have great mechanics that do great service work on each vehicle in a timely manner. They have coupons that save you money. I was very satisfied. Keep up the great work !!!!! More
by Elizabeth Calhoun
Employees Worked With
Tanipua McGregor is outstanding., Erik Sims , Lindsay Carrow
December 07, 2024
Staff is friendly. Wait time is decent for car services.Management treats customers like everyone has great credit! Wait time is decent for car services.Management treats customers like everyone has great credit! More
by let59red
Employees Worked With
S. Howard, William Wright, William Ledger
December 07, 2024
Excellent service. The staff was exceptional. They didn't accomplishment everything I envisioned because of their higher prices but the other things were well taken car The staff was exceptional. They didn't accomplishment everything I envisioned because of their higher prices but the other things were well taken care of More
by gebw
Employees Worked With
Rachel Smith
December 07, 2024
Arrived at 11:40 for appointment. Was never updated on progress of car. Dealership didn’t have a driver to take me home, I was told they did on the phone by service advisor. My car wa Was never updated on progress of car. Dealership didn’t have a driver to take me home, I was told they did on the phone by service advisor. My car was done at 5:30pm. It was only there to replace the breaks. That’s way too long for a simple process. The service manager was nowhere to be found. I asked for him but he showed up to address me. I returned 2 days later just to talk to the service manager about my experience. Once again he didn’t show. I was told by a mechanic that was walking in the building that there was new management and service manager. That’s a shame because the old service manager was great. I never waited very long for my car to be serviced. I have bought 3 cars from there. At this point I think I need to take my business elsewhere. The environment seems to have changed. The service advisor didn’t care that I was there 6 hours to change brakes. What a change in a short period of time. I have a friend who also went there for service the same week and had the same experience. What I can tell you is the old service manager was great and had that service dept running on all cylinders. More
by willg10
Employees Worked With
Service dept
