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Nalley Toyota Stonecrest

Lithonia, GA

4.6
773 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 773 reviews

December 21, 2024

It's okay, they don't make any special efforts to help the customes. The coffee shop is substandard More

by slundy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
December 20, 2024

Experience at Nelly Toyota was very pleasant and thorough. I left there with mission accomplished. More

by lashunevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Volanda
December 18, 2024

From the moment I walked in, I was greeted with professionalism, kindness, and a genuine willingness to help. The entire team made what is often a stressful process feel seamless and enjoyable. I l More

by Berly5464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Matz
December 18, 2024

Came in for repair. Waited 4 hours. Issue was not resolved and was not able to speak to service advisor later on. Calls were not returned. Went to Jim Ellis Toyota a More

by janash93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not a sales visit
December 18, 2024

Everything was good not a long wait and the services that needed to be done was explained to me More

by Lamel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
December 17, 2024

Very good experience with prompt and courteous service. My service advisor was knowledgeable and able to answer my questions. More

by bobmcuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
December 14, 2024

What is there to say? It's convenient as the closest Toyota dealership around. Thanks More

by Lee
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Devin Carter
December 14, 2024

Customer service is great and good and Service great waiting is not long and fast More

by amkhalifa1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Carrow
December 11, 2024

I was able to find my car and buy it in a quick and easy manner More

by Demetris Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Reid , Victor Eke
December 11, 2024

Good service,friendly staff. I’ve been getting my car serviced here for many years. More

by arlene.reidbenjamin
Recommend Dealer
Yes
Employees Worked With
Shawn Granville
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