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Nalley Toyota Stonecrest

Lithonia, GA

4.6
855 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 855 reviews

March 26, 2025

Tanisha was great in her area of my visit. However, there’s damage to the exterior of my vehicle (left side of my trunk) which I noticed soon after leaving your establishment. I made her aware More

by Margotab2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua Mc Gregor
March 15, 2025

Good customer service. Always consistent, friendly environment, associates are friendly and very likable and kind More

by Nettte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costello
March 13, 2025

Nalley Toyota Stonecrest is a good dealership that I have been using for years. Excellent service department. More

by Toyota for Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
March 11, 2025

My buying experience was very pleasant and seamless. I was taken very good care of from start to finish. More

by fauselc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kozi Shan , Gido Goncalves
March 10, 2025

My representative Jamaal was very helpful excellent service and made sure I was updated. Customer service was great More

by Catyoung111@yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Guerrero
March 04, 2025

Said they did work and the work was not done. Not good business at all More

by kimberlybanks1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylond
Mar 09, 2025 -

Nalley Toyota Stonecrest responded

I sincerely apologize for your experience and understand how concerning it is to feel that the work you were promised was not completed. This is not the level of service we strive to provide, and I’d like to personally look into this matter to ensure it is addressed properly. Please reach out to me directly so we can discuss this further and make things right. Hugh Palmer General Manager Nalley Toyota Stonecrest (770) 629-0279

March 03, 2025

This is my 3rd vehicle from there and I was very satisfied with JD he was awesome More

by curintonsterling449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Reed
March 03, 2025

As soon as entered the service area, I was greeted and given instructions where to go. More

by Dmrachel56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
March 02, 2025

I accomplished most of the purchase while sitting in the comfort of my home. When I went to the dealership, they had the car ready for me to test drive and it had already been prepped for the purchase. Was More

by LiME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cannot remember
February 28, 2025

Great experience, very helpful. Car has a small tear in the leather and it was fixed just as promised.They also filled the tank for me. I highly recommend Nalley Stonecrest. More

by bobby.gracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Carmona
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