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Nalley Lexus Roswell

Roswell, GA

4.2
402 Reviews

980 Mansell Rd

Roswell, GA

30076

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Showing 402 reviews

April 26, 2018

Curtis found my Truck I was looking for a specific truck. I stopped in to test drive one I saw on the lot but it wasn’t exactly what I was looking for. Curtis listened to w More

by Metzgerbusiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tisdale
April 19, 2018

The Royal Treatment Curtis Tisdale at Nalley Lexus Roswell was a great help and worked with us patiently to pick my car. He was a very professional salesman, nice, no pre More

by Mgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tisdale
April 14, 2018

Roswell Lexus sale manager attitude I drove 4 hours from Savannah to this dealer to buy a Lexus GS 350 but I have to deal with the sale manager attitude issue. He does not want to work w More

by Mdphan1867
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Volk’s sale manager ( I do not remember this a....le name), Austin Volk
April 06, 2018

Over & Beyond - Great Service Nalley Lexus Roswell provides exceptional service. After weeks of trying to find the perfect car for our daughter, we found the car that offered ever More

by dc.taylor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tisdale
March 22, 2018

Great Experience - Returning Customer My wife and I came back for a second lease after a great first experience. Anthony was very knowledgeable, professional and very very patience as we t More

by Octavio69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Waight
March 22, 2018

Bad Experience This was my first experience purchasing a Lexus. I expected better. I should have listened to my instinct and walked away from the purchase. However, More

by GAbuyer
Recommend Dealer
No
Employees Worked With
It was not one employee that caused the bad experience, multiple people were involved.
Mar 22, 2018 -

Nalley Lexus Roswell responded

I apologize for your experience, that is not the experience we want anyone to have. I’m not sure what deal this is on with the name used above. Please call me Ross Stocklin GSM so we can go over what happened. Thanks

Mar 22, 2018 -

Nalley Lexus Roswell responded

I apologize that you perceived it that way. I went through the entire deal and we logged countless emails, phone calls and texts for 3 days and we couldn’t ever get a response. James Boening General Manager

March 17, 2018

Matt is a Superhero My wife and i had a terrific experience with Matt Borlenghi. He made everything simple and easy and the numbers were as good as Matt is at what he doe More

by Scoobydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Borlenghi
March 12, 2018

Top of the line experience Rod has been really helpful with our 2017 RX350 purchase. I did most of my communication via email. His replies were really prompt and had all the inf More

by cinu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 11, 2018

Sold me the car I wanted Sometimes when you visit a dealership, the salesperson does not listen when you walk in the door looking at a certified pre-owned at a specific price More

by Lharvz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Borlenghi
March 09, 2018

Easy but not stressful! I didn’t go to Lexus with the intent of purchasing a car...yet. However Matt made the experience great and by the end of my test drive I knew I had my More

by Kargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike—financial, Matt Borlenghi
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