
Nalley Lexus Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 436 reviews
Just a warning to anyone who wants to buy a Lexus at Nalley Lexus in Roswell. DON'T! They don't keep their promises. I was promised the referral money, I waited for awhile and decided to call Johnnie. Nalley Lexus in Roswell. DON'T! They don't keep their promises. I was promised the referral money, I waited for awhile and decided to call Johnnie. He said, "I don't remember telling you that." We argued for awhile and I got nothing out of it but a click. I decided to call the 1800 number for customer service, after telling the story to her all she can tell me was talk to the seller. I told her I don't want to talk to someone again that raised his voice and hung up on me. I called the Manager and told him that to tell his salesman (Johnnie) to just keep his money. I do not want it anymore, this is not just about the small amount of money but how poorly I was treated. And the horrible customer service! More
Manny was very friendly. Didn't intend to buy a car but I received such a good deal I ended up driving away with a Lexus 460. Later that week I had to get a few items taken care of mechanically with the car received such a good deal I ended up driving away with a Lexus 460. Later that week I had to get a few items taken care of mechanically with the car. When it was completed Manny personally drove The car to me so I wouldn't have to make the 2 hour trip. I would definitely buy another car from him. Thanks More
We came to Nalley to check another Lexus from another dealership. Turns out that it was not as good as a deal as we hoped. The entire staff at Nalley helped us get into a certified preowned that was enti dealership. Turns out that it was not as good as a deal as we hoped. The entire staff at Nalley helped us get into a certified preowned that was entirely documented. My wife was recently in a horrible car accident and her Toyota saved her life. There is a Lexus dealship in our town, but after our visit to Nalley, I would rather drive 5 hours to see them, than to deal with the one here. More
Excellent Service Excellent Vehicle Excellent Price Excellent Service Excellent Vehicle Excellent Price & Deal Very Happy with Sales Experience With Mr. Sal'D'Amico He was very friendly & Explained Excellent Service Excellent Vehicle Excellent Price & Deal Very Happy with Sales Experience With Mr. Sal'D'Amico He was very friendly & Explained the Vehicle in Great Detail Also Happy with Finance Manager, who Explained the Leasing Process in Detail More
Easiest car buying experience we've ever had. We had not intended to purchase a car on the day we went in but did because it was exactly the car I wanted at a very good price. Excellent customer service fro intended to purchase a car on the day we went in but did because it was exactly the car I wanted at a very good price. Excellent customer service from George and Manny - in and out in a new car in 2.5 hours - and happy! More
Waiting get get a response from the service department is aweful. Don't expect them to call you back for a day or two - and this is just to book an appointment for the car aweful. Don't expect them to call you back for a day or two - and this is just to book an appointment for the car More