Nalley Lexus Roswell
Roswell, GA
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Nalley Lexus Service Department consistently provides high quality service for their clients. Since moving to the area, I have been bringing my car to this dealership for the past three years, primarily high quality service for their clients. Since moving to the area, I have been bringing my car to this dealership for the past three years, primarily because of the service I receive from employees like Greg Forness and Pam White. I am always greeted promptly and very professionally. Unlike past experiences with other dealers, I trust Greg and his recommendations for my car. Pam is always professional and moves very quickly to put me in a great loaner car to make my experience even more positive and very convenient. My car is 5 years old and I love the Lexus brand. Because of employees like Greg and Pam and my search for new car in the next year will definitely start at Nalley Lexus. More
I would like to commend Greg Walker for assisting us in our 2 Lexus purchase in August 2011. He was professional, friendly, and exceeded our expectations in his level of customer service. I would recomme our 2 Lexus purchase in August 2011. He was professional, friendly, and exceeded our expectations in his level of customer service. I would recommend him to other friends who are looking to purchase a new car. He listened to us and gave us the answers to the questions we had. He was very concience of our time constraints during the car buying process and respected our knowledge and research we had done in the process of buying and selecting a car that fit our needs. He was a pleasure to work with, he was very sincere, and honest. More
Service experience was smooth from picking a time convenient to me to being ready to start when I arrived to having the car serviced and me back on the road in under the time promised. Temperature in convenient to me to being ready to start when I arrived to having the car serviced and me back on the road in under the time promised. Temperature in the waiting room was like a refrigerator, but I understand they are trying to fix the problem. More
Brandy has always been attentive, professional, flexible and overall excellent to work with. I have purchased around 4 vehicles from this dealership and always had a 100% positive experience. On the serv and overall excellent to work with. I have purchased around 4 vehicles from this dealership and always had a 100% positive experience. On the service side, I can't say enough positive about Brandy. A+ !!! More
Lloyd, George and the staff at Nalley Lexus provided what a good car buying experience should be. We were promptly greeted, there was no sales hype, paperwork was done in a timely fashion, etc. We purchas a good car buying experience should be. We were promptly greeted, there was no sales hype, paperwork was done in a timely fashion, etc. We purchased a used Lexus, and I feel very comfortable with our purchase. I will definitely refer friends to this dealership. More
Klaus was excellent to deal with. He had extensive product knowledge and was very helpful and professional throughout the entire process. Roger was the finance/delivery person. He was extremely helpf product knowledge and was very helpful and professional throughout the entire process. Roger was the finance/delivery person. He was extremely helpful on this deal and he helped me solve a warranty problem I had on another vehicle. He was a pleasure to deal with throughout the process and afterward. More
Customer service, personal attention, and attention of detail were well done. Explanation of features of automobile was well thought out and well presented. Customer service and maintenance facility ap detail were well done. Explanation of features of automobile was well thought out and well presented. Customer service and maintenance facility appears to be outstanding. More
Nalley Lexus in Roswell is a great dealership to purchase a vehicle from. The general manager gave us a gift card to a nice restaurant just for test driving a vehicle and was very friendly. Also when we made a vehicle from. The general manager gave us a gift card to a nice restaurant just for test driving a vehicle and was very friendly. Also when we made our visit we had our three young children with us and everyone was great and interactive with the kids. They had a snack bar and the kids got free slushies all day. We all enjoyed the experience. Thanks Nalley's More
Best car buying experience yet. Understood our desires and needs, never pushed, explained everything, was conprehernsive and patient. We are quite pleased with the car.We will recommend this dealer and th and needs, never pushed, explained everything, was conprehernsive and patient. We are quite pleased with the car.We will recommend this dealer and this sales person to anyone looking for a Lexus new or pre owned! We would go back for any car purchase. Maury Kalnitz More