Nalley Lexus Roswell

Larry Guarcello did an excellent job listening to exactly what we were looking for. The car was not in the current inventory so he worked diligently to find and secure the car for us. When the car was deli what we were looking for. The car was not in the current inventory so he worked diligently to find and secure the car for us. When the car was delivered as scheduled it was exactly what we requested with no issues. Larry worked hard to make sure we were happy with our first Lexus experience. We thank Larry for the stellar service experience. We will be back. More

We have had the pleasure of working with Mr. Jim Roberts over the past few years, in fact, our latest lease makes Lexus number three. Jim has always been super friendly, professional and he has always gone over the past few years, in fact, our latest lease makes Lexus number three. Jim has always been super friendly, professional and he has always gone beyond of what is expected from a Sales Professional. I would highly highly recommend Jim Roberts and Nalley Lexus to anyone looking for superior service for a purchase or lease, new or used. The service department is excellent, and I have always been greeted with professionalism and friendly faces. Mr. Do has worked with us on a few service appointments, and I would highly recommend Do! He has always had a warm friendly smile for me when I come to service the car. We will continue to do business with Mr. Roberts and Nalley Lexus for years to come! Thank you for the outstanding excellent service! Sandi and Rob Wilson Johns Creek Georgia More

I was referred specifical to Mike by an acquaintance because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it h because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it happens, I ended up buying a different model car from another dealership but I appreciated very much working with Mike. My wife's car will soon need to be traded and I will go to Mike first to get him to show us what Lexus is offering at the time. He's a good More

I had been in the market for over two weeks and came to Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, was a big help to me by letting me go over the vehicle and answering questions on what I found and on the model type andy year. He helped me make the right decision that the car was not for me. He then introduced me to Klaus Lenhard. Klaus is a true professional and is both highly knowledgable and very customer friendly. He is a pleasure to work with. Klaus did a great job in helping me find a certified ES 350 in my price range. I highly recommend Klaus, Lucas, and the team at Nalley based on my experiences with them. More

I visited several dealers in the Atlanta market looking for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to bein for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to being a business professional. Larry took the time to listen to what I wanted and not just sell what was in inventory. He also took the time to explain the details of the car and the various services this dealership had over the competition. If you have time, just walk into the facility. It really has a different feel than other dealers. One piece of advice, act quickly if you find THE car. They had 10 cars the weekend I was looking, all sold. More

Bob Hamilton has stayed in touch for the 8 years since my last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and conci last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and concise manner. Chad Duncan is consistently helpful and prompt in scheduling and completing services. He advises and counsels well. Work is done when promised. More

Working with Bob during my car search has been the most pleasurable experience I have ever had while buying a car, He is a joy to talk to and very knowledgeable of cars. Having Chad as my service consulta pleasurable experience I have ever had while buying a car, He is a joy to talk to and very knowledgeable of cars. Having Chad as my service consultant over the years, has made servicing my car wonderful. He is one of the best! I love your dealership, keep up the good work. Lori Stewart More

Larry was a consummate professional. He is straight shooter and I would not hesitate to purchase my next Lexus from him. The only reason for not giving my experience a 5 rating across the board w shooter and I would not hesitate to purchase my next Lexus from him. The only reason for not giving my experience a 5 rating across the board was related to the confusion regarding my lease contract. No fault on Larry. More

Johnnie was great to work with on the purchase of my new RX 450h last December. He worked through very smoothly through the trade in of my previous Lexus and was very proactive and responsive keeping me up RX 450h last December. He worked through very smoothly through the trade in of my previous Lexus and was very proactive and responsive keeping me up to date on the delivery status of my new car. I would highly recommend Johnnie to anyone looking to buy a new Lexus. Joel Hughes has been my service associate for close to 10 years. I have never had an opportunity to rate his service until now. Joel is the epitome of what a great service associate should be. He is always friendly and kind in his meetings and telephone conversations. He is truthful and accurate in the estimated delivery times associated with when my cars would finish their service. He has also been extremely helpful if there is a non-scheduled service issue that comes up. He is a tremendous asset to Nalley Lexus and the best service associate I have ever had the pleasure to work with. More

I purchased a car from Nalley simply because I completly trust my Service Consultant Brandy Mcmillan. I have always felt that she has my best interest in mind when suggesting services for both of my cars. trust my Service Consultant Brandy Mcmillan. I have always felt that she has my best interest in mind when suggesting services for both of my cars. I actually purchased a second car from Nalley, because of the trust I have in her. I know that a company that has managed to retain top talent, will not only stop in one area of their business, but rather continue their hiring practices to other areas of the business. Show me one area of a company and it will eventually reflect on another. Everyone I have interacted with at Nalley has been a true professional. Bottom line, I will never go to another dealer. Finding a business partner you can trust is PRICELESS! Thank you to Will, Brandys back-up and Pamela White in transportation. Beyond personable and professional!!! More