
Nalley Lexus Roswell
Roswell, GA
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Sadly, I’ve found most of the stereotypes around buying a car and dealing with dealers/dealerships to be true. However, that all changed with Larry. He was professional, responsive and to the point, which I car and dealing with dealers/dealerships to be true. However, that all changed with Larry. He was professional, responsive and to the point, which I appreciated. He didn’t try and talk in circles. He was open, honest and let me know he’d do whatever it took to earn my business. He meant and so he earned it. I live 2 miles from another Lexus dealer, yet I made the drive to his dealership just to cut out the hassle and run around I was getting elsewhere. All- in-all, it was a great car buying experience. I would gladly recommend Larry and Nalley Lexus of Roswell. More
Larry was extremely helpful in both helping me select and lease my new Lexus. He was thorough in describing the vehicle and didn't try to steer me toward something I didn't want or need. When my lease is u lease my new Lexus. He was thorough in describing the vehicle and didn't try to steer me toward something I didn't want or need. When my lease is up I will absolutely be returning to Larry for my next automobile! More
This is the second new car I have purchased from Larry G and I have been more than pleased with both transactions. He took the time to explain the features and made sure I understood them before moving on. and I have been more than pleased with both transactions. He took the time to explain the features and made sure I understood them before moving on. He was always patient and friendly - LOVE working with him! More
After having a less than positive experience with another Lexus dealership, I received a follow-up call from Larry Guarcello. He said that Nalley Lexus wanted me as a customer and would do everything possibl Lexus dealership, I received a follow-up call from Larry Guarcello. He said that Nalley Lexus wanted me as a customer and would do everything possible to make that happen. I explained that we had decided to defer our purchase for awhile and Larry asked what it would take to have me visit his dealership and evaluate their deal. I told him what my target was to purchase and he did everything possible to meet that goal. Throughout the entire process , Larry's friendly yet professional and sincere demeanor, made my wife and I very comfortable with the deal and gave us a feeling that we're we're not being pressured. Everyone we met or dealt with at Nalley, from the finance staff to the service consultant, were as helpful and friendly as Larry, which made our decision much easier. Before we took possession of the car, Larry spent all the time necessary to ensure I knew everything I needed to know about the LS460. I have also since taken advantage of his offer to be available to assist in anyway possible. In each case, he provided his full attention and answered my questions or solved my problem very quickly. We are very pleased with our decision to purchase from Nalley Lexus.a More
Larry Guarcello was my principal contact. His knowledge, commitment, and overall expertise was exemlary. The Nalley team was pleasant, warm and very helpful. The facility was clean, neat and very handsome. commitment, and overall expertise was exemlary. The Nalley team was pleasant, warm and very helpful. The facility was clean, neat and very handsome. I would recomend Larry and this dealership wholeheartedly. More
It was a great experience purchasing my wife's dream car from Nalley Lexus. In particular Larry Guarcello did a fantastic job in handling this deal. He understood our requirements and made sure all our ques from Nalley Lexus. In particular Larry Guarcello did a fantastic job in handling this deal. He understood our requirements and made sure all our questions/concerns are addressed. Before and after the transaction, Larry was very prompt in answering calls in a timely fashion. He also made sure to spend a good 60-90 minutes with us to educate about the features of the car. My many thanks to Kirsten and Chris (GM) who were made sure all necessary support was provided to me during this transaction. I would definitely recommend this dealearship for buying Lexus cars. More
Joel Hughes has handled the service of my 1995 Lexus SC300 coupe for several years. He has been very helpful in keeping this old car going. It has sentimental value since it was an anniversary gift to m SC300 coupe for several years. He has been very helpful in keeping this old car going. It has sentimental value since it was an anniversary gift to my wife in 1995. Joel treats me like I was a brand new customer that has an $85,000 car. Everybody in the shop including the technicians treats the car like it is something special. All work is completed as promised and done right the first time. More
I have been shopping fpr several months. I have looked at BMW, Mercedes Benz, and Acura. My salesperson, Larry G., was the only salesperson along my journey that knew his product and the competitve mak at BMW, Mercedes Benz, and Acura. My salesperson, Larry G., was the only salesperson along my journey that knew his product and the competitve makes I was considering. Larry made it easy to do business always haviing my interests as his top priority. The facility and other personnel I met were just as professional. If you are in the market for a Lexus, Nally and Larry provide a great combination that is hard to beat. More
Larry Guarcello did an excellent job listening to exactly what we were looking for. We originally were interested in purchasing two cars. We bought our cars from Larry because he is earnest, sincere, patient what we were looking for. We originally were interested in purchasing two cars. We bought our cars from Larry because he is earnest, sincere, patient, and knowledgeable. In my twenty + years purchasing cars, I have never found anyone who worked so hard to make the customer happy. We selected two RX 350's, and after changing models and colors, we settled on the two cars that we wanted. Larry made us feel good and and at ease that we should be happy with our purchase, and was more concerned with our satisfaction, than him making a couple of sales. The cars we purchased were not in the current inventory, and he worked diligently to find and secure the cars for us. When the cars were delivered as scheduled it was exactly what we requested with no issues. Larry brought back the pleasure of purchasing a car, as the experience is everything! Everyone @ Nalley Lexus was professional, and we will be back to purchase from Larry! More
Larry did an outstanding job. Showed me all my options and made me very comfortable with my selection. I would highly recommend him to anyone looking to buy a new or used car. and made me very comfortable with my selection. I would highly recommend him to anyone looking to buy a new or used car. More