Nalley Lexus Roswell
Roswell, GA
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Joel Hughes has handled the service of my 1995 Lexus SC300 coupe for several years. He has been very helpful in keeping this old car going. It has sentimental value since it was an anniversary gift to m SC300 coupe for several years. He has been very helpful in keeping this old car going. It has sentimental value since it was an anniversary gift to my wife in 1995. Joel treats me like I was a brand new customer that has an $85,000 car. Everybody in the shop including the technicians treats the car like it is something special. All work is completed as promised and done right the first time. More
I have been shopping fpr several months. I have looked at BMW, Mercedes Benz, and Acura. My salesperson, Larry G., was the only salesperson along my journey that knew his product and the competitve mak at BMW, Mercedes Benz, and Acura. My salesperson, Larry G., was the only salesperson along my journey that knew his product and the competitve makes I was considering. Larry made it easy to do business always haviing my interests as his top priority. The facility and other personnel I met were just as professional. If you are in the market for a Lexus, Nally and Larry provide a great combination that is hard to beat. More
Larry Guarcello did an excellent job listening to exactly what we were looking for. We originally were interested in purchasing two cars. We bought our cars from Larry because he is earnest, sincere, patient what we were looking for. We originally were interested in purchasing two cars. We bought our cars from Larry because he is earnest, sincere, patient, and knowledgeable. In my twenty + years purchasing cars, I have never found anyone who worked so hard to make the customer happy. We selected two RX 350's, and after changing models and colors, we settled on the two cars that we wanted. Larry made us feel good and and at ease that we should be happy with our purchase, and was more concerned with our satisfaction, than him making a couple of sales. The cars we purchased were not in the current inventory, and he worked diligently to find and secure the cars for us. When the cars were delivered as scheduled it was exactly what we requested with no issues. Larry brought back the pleasure of purchasing a car, as the experience is everything! Everyone @ Nalley Lexus was professional, and we will be back to purchase from Larry! More
Larry did an outstanding job. Showed me all my options and made me very comfortable with my selection. I would highly recommend him to anyone looking to buy a new or used car. and made me very comfortable with my selection. I would highly recommend him to anyone looking to buy a new or used car. More
Larry Guarcello did an excellent job listening to exactly what we were looking for. The car was not in the current inventory so he worked diligently to find and secure the car for us. When the car was deli what we were looking for. The car was not in the current inventory so he worked diligently to find and secure the car for us. When the car was delivered as scheduled it was exactly what we requested with no issues. Larry worked hard to make sure we were happy with our first Lexus experience. We thank Larry for the stellar service experience. We will be back. More
We have had the pleasure of working with Mr. Jim Roberts over the past few years, in fact, our latest lease makes Lexus number three. Jim has always been super friendly, professional and he has always gone over the past few years, in fact, our latest lease makes Lexus number three. Jim has always been super friendly, professional and he has always gone beyond of what is expected from a Sales Professional. I would highly highly recommend Jim Roberts and Nalley Lexus to anyone looking for superior service for a purchase or lease, new or used. The service department is excellent, and I have always been greeted with professionalism and friendly faces. Mr. Do has worked with us on a few service appointments, and I would highly recommend Do! He has always had a warm friendly smile for me when I come to service the car. We will continue to do business with Mr. Roberts and Nalley Lexus for years to come! Thank you for the outstanding excellent service! Sandi and Rob Wilson Johns Creek Georgia More
I was referred specifical to Mike by an acquaintance because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it h because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it happens, I ended up buying a different model car from another dealership but I appreciated very much working with Mike. My wife's car will soon need to be traded and I will go to Mike first to get him to show us what Lexus is offering at the time. He's a good More
I had been in the market for over two weeks and came to Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, was a big help to me by letting me go over the vehicle and answering questions on what I found and on the model type andy year. He helped me make the right decision that the car was not for me. He then introduced me to Klaus Lenhard. Klaus is a true professional and is both highly knowledgable and very customer friendly. He is a pleasure to work with. Klaus did a great job in helping me find a certified ES 350 in my price range. I highly recommend Klaus, Lucas, and the team at Nalley based on my experiences with them. More
I visited several dealers in the Atlanta market looking for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to bein for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to being a business professional. Larry took the time to listen to what I wanted and not just sell what was in inventory. He also took the time to explain the details of the car and the various services this dealership had over the competition. If you have time, just walk into the facility. It really has a different feel than other dealers. One piece of advice, act quickly if you find THE car. They had 10 cars the weekend I was looking, all sold. More
Bob Hamilton has stayed in touch for the 8 years since my last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and conci last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and concise manner. Chad Duncan is consistently helpful and prompt in scheduling and completing services. He advises and counsels well. Work is done when promised. More