Nalley Lexus Galleria

Chad Douglas is Outstanding! I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but non I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K. More

Michael Furse and Nalley Lexus Galleria Top Dealer Award Michael Furse was very helpful ,kind and pleasant.. ..one of the best Sales representatives we have dealt with. Quick, professional, right to the poin Michael Furse was very helpful ,kind and pleasant.. ..one of the best Sales representatives we have dealt with. Quick, professional, right to the point without any pressure.. We would highly recommend working with Michael, when you make your appointment stop by or call in, requesting Michael Furse will insure you are taken care . with sincerity and integrity. More

Michael Furse and Nalley Lexus Galleria are at the top" Michael Furse is very personable and knowledgeable about The Lexus Product. We have had the pleasure of owning six vehicles from Nalley. We highly r Michael Furse is very personable and knowledgeable about The Lexus Product. We have had the pleasure of owning six vehicles from Nalley. We highly recommend you go to Nalley first and save yourself some time .Michael Hurst of Nalley Lexus with his pleasant interactions and knowledge will make sure your happy. Less^ More

Great and attentive service, good deals I have now got two cars from Nalley Lexus in Smyrna. The first one, a brand-new ES 350, in 2014 and recently a used GS 350. I have also serviced my ES I have now got two cars from Nalley Lexus in Smyrna. The first one, a brand-new ES 350, in 2014 and recently a used GS 350. I have also serviced my ES 350 here for 4 years. I like the great, attentive service here. But I also got good deals on both cars, compared to other dealers I tried. Chad Douglas was great. More

An Awesome Experience I was extremely please with my experience with Mr. Chad Douglas. He was professional, courteous, knowledgeable about the vehicle that I was interested I was extremely please with my experience with Mr. Chad Douglas. He was professional, courteous, knowledgeable about the vehicle that I was interested in purchasing. He provided guidance while not being aggressive and allowing you the time needed to make an informed decision. After the sale was final, he provided extensive training on the use of the technology in the vehicle. During the entire visit, his service remained exceptional. More

Thank you Chad Douglas You were informative helpful and non pressuring and of course professional in your dealing with my needs as a customer. Thank you for setting up my B You were informative helpful and non pressuring and of course professional in your dealing with my needs as a customer. Thank you for setting up my Blue Tooth and even driving me in the Atl traffic. You deserve 5 stars for your putting me at ease as a buyer. Sincerely Gail Price More

Perfect Service I drove 3 hours to shop Nalley due to the greater selection of vehicles and superb customer service received via phone and email. Professionalism and I drove 3 hours to shop Nalley due to the greater selection of vehicles and superb customer service received via phone and email. Professionalism and courtesy at the dealership exceeded every expectation. Ask for Rob J. More

Fishy Something fishy is going on at this dealership. Wouldn't be surprised if the salesperson bought the vehicle out from under me. They play games. Never Something fishy is going on at this dealership. Wouldn't be surprised if the salesperson bought the vehicle out from under me. They play games. Never again. More

Car buying experience Chad was very helpful and informing. He was even willing to take time to show me how to drive a manual. Most importantly he and the manager for me a G Chad was very helpful and informing. He was even willing to take time to show me how to drive a manual. Most importantly he and the manager for me a GREAT DEAL involving them getting me at a satisfying monthly payment. If you haven't come to Nalley in Smyrna, you're missing out. I recommend this to anyone who's trying to buy the car they want with a great deal! More

First Rate Outfit. This dealership has a great service culture. I cannot say enough good things about Chad Douglas who helped us through our latest purchase. He is a gen This dealership has a great service culture. I cannot say enough good things about Chad Douglas who helped us through our latest purchase. He is a gentleman, honest and goes way above and beyond to get things done. The finance people were friendly and helpful as well. We had an unusual challenge because of a fraudulent attack on our credit but Chad and the team navigated the issue and got things done. Bill Waibel the GM also moved a mountain to help us. It is no wonder the place runs so well with his leadership. We now have 3 Lexus vehicles in our family and Nalley takes care of all of them perfectly. Their service department is first rate as well. I guess the best compliment is that you can trust them. Thank you Chad! More