Nalley Lexus Galleria

I recently purchased a brand-new Lexus GX550 Overtrail from Nalley Lexus Galleria, and I can confidently say it was one of the smoothest and most enjoyable car-buying experiences I’ve ever had. From the m from Nalley Lexus Galleria, and I can confidently say it was one of the smoothest and most enjoyable car-buying experiences I’ve ever had. From the moment I walked into the dealership to the moment I drove off the lot, the entire team made the process seamless, stress-free, and truly exceptional. Winston Peters, my sales consultant, was absolutely fantastic. His communication was spot on throughout the entire process. He took the time to understand exactly what I was looking for — down to the trim, color, and features — and found me the exact Overtrail model I had envisioned. He was incredibly helpful in managing expectations and setting a realistic timeline for when the vehicle would arrive. Thanks to Winston’s dedication and professionalism, I ended up with my dream GX550 Overtrail. Demond Morris, the finance manager, made what is usually the most stressful part of buying a car surprisingly easy. He was personable, transparent, and efficient. The entire financing process was straightforward and quick — no hassle, no surprises. His easygoing nature and clear explanations made me feel comfortable and confident in every decision. Shashank Dharanendra, the sales manager, was also instrumental in creating such a positive experience. He was courteous, attentive, and supportive every step of the way. It was clear that customer satisfaction was a top priority for him and the entire team. If you’re in the market for a Lexus — especially something as incredible as the GX550 Overtrail — I highly recommend Nalley Lexus Galleria. The staff here genuinely care about making your experience top-notch, and I couldn’t be happier with how everything turned out. Thank you, Winston, Demond, and Shashank, for helping me find and drive home in my dream SUV! More

The customer service here is great, that’s why I always go back to buy my cars here & my salesman Cedric Wilcoxon is amazing, kind & caring. The finance people are wonderful as well. go back to buy my cars here & my salesman Cedric Wilcoxon is amazing, kind & caring. The finance people are wonderful as well. More

Great experience! Ask for Taco, he will definitely take care of you. My 5 hour drive was worth it. Ask for Taco, he will definitely take care of you. My 5 hour drive was worth it. More

This has been the best experience in purchasing a car. Everyone was helpful in assisting me with my purchase. Their kindness and patience was very appreciated. Thank you again. Everyone was helpful in assisting me with my purchase. Their kindness and patience was very appreciated. Thank you again. More

Everyone at this dealership was absolutely amazing. From taco in sales to Mohamed in finance, they were professional, courteous and friendly. From taco in sales to Mohamed in finance, they were professional, courteous and friendly. More

Excellent experience. They know their product and give great service. I would definitely recommend them. They know their product and give great service. I would definitely recommend them. More

The dealership is nice and clean and everyone was friendly, knowledgeable. They had great customer service waiting rooms. friendly, knowledgeable. They had great customer service waiting rooms. More

Love the space, selection and personnel. Shaleea was awesome salesperson as was Alexander in finance Shaleea was awesome salesperson as was Alexander in finance More

I was treated excellently! All was trying to make me happy. They gave me all my options and were very nice no matter which one I chose. I would recommend this dealership! All was trying to make me happy. They gave me all my options and were very nice no matter which one I chose. I would recommend this dealership! More

I had a truly outstanding experience at Nalley Lexus Smyrna thanks to our incredible salesperson, Matthew. From start to finish, he was extremely professional, knowledgeable, and patient. He took the ti Smyrna thanks to our incredible salesperson, Matthew. From start to finish, he was extremely professional, knowledgeable, and patient. He took the time to walk me through every detail of my new NX350, especially the advanced technology features, and made sure I felt completely confident and comfortable with everything before I left the dealership. Matthew’s attention to detail and genuine dedication to customer satisfaction really stood out. He didn’t just sell a car—he provided a first-class experience that made me feel valued and informed every step of the way. If you're in the market for a Lexus, I highly recommend Nalley Lexus Smyrna, and be sure to ask for Matthew. He made the entire process seamless and enjoyable! More