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Nalley Lexus Galleria

Smyrna, GA

4.5
454 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 454 reviews

May 30, 2021

Rashad Saeed was great from the beginning to the end of my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. More

by omega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Saeed
Jul 07, 2021 -

Nalley Lexus Galleria responded

:-) Wow! Thank you for rating us so many stars!

March 03, 2021

Thank you Shelby Davis for being a great sales person. I didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance perso More

by Pam7887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Davis she needs a 10
Mar 04, 2021 -

Nalley Lexus Galleria responded

Hi Pam7887, thanks so much for rating us so high! Be safe on the road!

February 23, 2021

Horace McMillan is a true professional - unbelievable knowledge, service, wisdom and kindness all in one package. This is the only way to experience car business! More

by craigamcintosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan - F&I department (wonderful - just wonderful)! , Horace McMillan
Feb 24, 2021 -

Nalley Lexus Galleria responded

Hi, we are delighted to see this rating! Have a great day!

February 11, 2021

Dear Kirk,THANK YOU so much for the best service I have Dear Kirk, THANK YOU so much for the best service I have ever received at Nalley Lexus, and, as you know this is my THIRD car with Nalley! I had th More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
Feb 13, 2021 -

Nalley Lexus Galleria responded

William, thank you again for taking the time to let us know how we did!

February 05, 2021

I had a really good experience at this dealership! Very friendly and will buy again Thank you guys for everything and I love my GX More

by Renee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meagan Russell
Feb 09, 2021 -

Nalley Lexus Galleria responded

Hi Renee, thanks so much for rating us so high! Be safe on the road!

February 05, 2021

On December 27, I had seen a used RX 350, on the Nally Web site. I went ahead and filled out the the information requested, Not even 10 minutes passed, when Kirk Martells had contacted me, to tell me He h More

by waw203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
Feb 05, 2021 -

Nalley Lexus Galleria responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 23, 2021

Kirk did a great job and searched hard for the car we were looking for until he found it. His communication was excellent. Thank you Kirk! More

by Margaret4
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
Jan 25, 2021 -

Nalley Lexus Galleria responded

Hi, thanks so much for rating us so high! Be safe on the road!

January 04, 2021

Brandon was excellent with everything, especially Brandon was excellent with everything, especially getting the paperwork done in a timely manner and was very pleasant and efficient to work with. Thi More

by Tim H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Latimore
Jan 06, 2021 -

Nalley Lexus Galleria responded

Tim H, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

December 16, 2020

Brought my 2013 Lexus in to get passenger door lock fixed. It seemed excessive at a price of about $400 but I paid it because I foolishly trusted them. This was about early 2018. Things like this shoul More

by JJC
Recommend Dealer
No
Employees Worked With
Unknown
December 02, 2020

It was pleasurable to work a deal with Horace. Even a small problem was smoothed out easily by him. He met us at a central location with all of the documents in place to complete a longer-distance trans More

by JoeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horace McMillan
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