Nalley Lexus Galleria

ryan burke is always courteous and helpful great service ryan burke is always courteous and helpful great service agent in an excellent facility he is a good listener and always fixes the problem efficien ryan burke is always courteous and helpful great service agent in an excellent facility he is a good listener and always fixes the problem efficiently More

My consultant Zachery Miller is the reason I bring my Lexus to the dealership, as he is always courteous & knowledgeable. He is a true asset to the dealership and I trust him completely and will only br Lexus to the dealership, as he is always courteous & knowledgeable. He is a true asset to the dealership and I trust him completely and will only bring my car to him to be serviced. More

I have bought two cars from Nalley lexus and have been pleased with the purchases. Ryan has been my service consultant for several years. He has been able to work my car in and out on time. He is very pleased with the purchases. Ryan has been my service consultant for several years. He has been able to work my car in and out on time. He is very knowledgeable and lets me know about the repair / maintainence that my cars need or do not need. He has a very pleasant personality, is easy to work with and very professional. Ryan and his crew at Nalley lexus get a strong recommendation More

RYAN HAS BEEN MY SERVICE REP FOR 15+ YEARS. HE IS THE BEST!!!! ALWAYS PROFESSIONAL,RESPECTFUL AND HONEST AND MAKES SURE I'M ALWAYS WELL TAKEN CARE OF. i HIGHLY RECOMMEND HIM AND NALLEY FOR LEXUS SERVICE. BEST!!!! ALWAYS PROFESSIONAL,RESPECTFUL AND HONEST AND MAKES SURE I'M ALWAYS WELL TAKEN CARE OF. i HIGHLY RECOMMEND HIM AND NALLEY FOR LEXUS SERVICE. More

I have owned 5 Lexus vehicles, four bought through Nalley Lexus, all five serviced by them. Ryan Burke has been my Service Advisor throughout. I consider his work and professionalism to be outstanding. He Lexus, all five serviced by them. Ryan Burke has been my Service Advisor throughout. I consider his work and professionalism to be outstanding. He has never recommended something that turned out I didn't need...he has always delivered on what was promised...he is completely knowledgeable in his field...and I trust his judgment without question. I have purchased three vehicles from Nalley in the past three years and Ryan and his service team are why. I have also been pleased with the sales team but, as expected, my primary relationship is with the Service department. Ryan is the best I have encountered. More

I have worked with Ryan numerous times over the years, and he continues to exceed my expectations. My assessment is based on his professionalism and ability to meet my specific client needs. and he continues to exceed my expectations. My assessment is based on his professionalism and ability to meet my specific client needs. More

(I was frustrated with my daughter's Ford Dealer and my inability to find a good rating on service departments for other dealers so thought I should take the time to write one myself) I have been taking m inability to find a good rating on service departments for other dealers so thought I should take the time to write one myself) I have been taking my Lexus to Nalley (Smyrna) for the past 6 years and over 100,000 miles. I have always been treated with courtesy and professionally. While my buying experience here was not the best, the service department has been great - not cheap, but I feel I am getting value - service and courtesy have value and I would gladly pay a little more to get competent professional service and feel that my business is appreciated. They do not try to boost service costs by advising on items beyond what is needed. I have even bought my tires there - they matched advertised prices. They have spoiled me... I would consider another car, but my 2005 LS 430 is running great and may make another 100,000 miles - and having no frustration when you take a car in for service is worth a lot to me. More

NALLEY LEXUS IN SMYRNA IS THE ONLY DEALER I WILL WORK WITH. THEY ARE JUST A WONDERFUL DEALER TO DO BUSINESS WITH. IT IS A SHAME I CAN'T SPEND MORE TIME THERE BUT THEIR CARS ARE EXCELLENT AND NOTHING G WITH. THEY ARE JUST A WONDERFUL DEALER TO DO BUSINESS WITH. IT IS A SHAME I CAN'T SPEND MORE TIME THERE BUT THEIR CARS ARE EXCELLENT AND NOTHING GOES WRONG WITH THEM!! More

Great service everything was openly laid out and easily comprehended. The drive to Atlanta was worth the trip in great savings. Everything was prearranged and time at the dealership was minimal. comprehended. The drive to Atlanta was worth the trip in great savings. Everything was prearranged and time at the dealership was minimal. More

Have only positive commenmts to make about the people I met and worked with at Nalley Lexus. I definitele tecommend the dealership to anyone interested in driving the Lexus product. met and worked with at Nalley Lexus. I definitele tecommend the dealership to anyone interested in driving the Lexus product. More