Nalley Lexus Galleria

(I was frustrated with my daughter's Ford Dealer and my inability to find a good rating on service departments for other dealers so thought I should take the time to write one myself) I have been taking m inability to find a good rating on service departments for other dealers so thought I should take the time to write one myself) I have been taking my Lexus to Nalley (Smyrna) for the past 6 years and over 100,000 miles. I have always been treated with courtesy and professionally. While my buying experience here was not the best, the service department has been great - not cheap, but I feel I am getting value - service and courtesy have value and I would gladly pay a little more to get competent professional service and feel that my business is appreciated. They do not try to boost service costs by advising on items beyond what is needed. I have even bought my tires there - they matched advertised prices. They have spoiled me... I would consider another car, but my 2005 LS 430 is running great and may make another 100,000 miles - and having no frustration when you take a car in for service is worth a lot to me. More

NALLEY LEXUS IN SMYRNA IS THE ONLY DEALER I WILL WORK WITH. THEY ARE JUST A WONDERFUL DEALER TO DO BUSINESS WITH. IT IS A SHAME I CAN'T SPEND MORE TIME THERE BUT THEIR CARS ARE EXCELLENT AND NOTHING G WITH. THEY ARE JUST A WONDERFUL DEALER TO DO BUSINESS WITH. IT IS A SHAME I CAN'T SPEND MORE TIME THERE BUT THEIR CARS ARE EXCELLENT AND NOTHING GOES WRONG WITH THEM!! More

Great service everything was openly laid out and easily comprehended. The drive to Atlanta was worth the trip in great savings. Everything was prearranged and time at the dealership was minimal. comprehended. The drive to Atlanta was worth the trip in great savings. Everything was prearranged and time at the dealership was minimal. More

Have only positive commenmts to make about the people I met and worked with at Nalley Lexus. I definitele tecommend the dealership to anyone interested in driving the Lexus product. met and worked with at Nalley Lexus. I definitele tecommend the dealership to anyone interested in driving the Lexus product. More

My wife and I found JJ Jones to be very friendly, knowledgeable and most professional. He made us feel very special and gave us a good deal on a new Lexus. I am confident that the service of our knowledgeable and most professional. He made us feel very special and gave us a good deal on a new Lexus. I am confident that the service of our new vehicle will be of the highest quality. This is our first experience with Nalley Lexus and found it to be superior to the treatment of our last Lexus dealer. Dean Frey More

We were praying about purchasing a good quality car, but we wanted to purchase it in the Atlanta area. The Lord led us to Nalley Lexus Galleria in Smyrna, GA. We were very well pleased with the deal, servic we wanted to purchase it in the Atlanta area. The Lord led us to Nalley Lexus Galleria in Smyrna, GA. We were very well pleased with the deal, service, and professionalism there. We do recommend Nalley Lexus to others. We hope that we can do business again in the future. Thanks to the Lord and to Nalley reps my wife is a happy woman :) - Kenneth &LaTonia Ware More

My experience with a new car purchase was very satisfactory. Ms. Jones and Chris Biro were professional, courteous and knowledgeable. Deal was consumated quickly and at a good price. Would highly satisfactory. Ms. Jones and Chris Biro were professional, courteous and knowledgeable. Deal was consumated quickly and at a good price. Would highly recommend. More

I 've owned Lexus cars for may years and serviced them at Nalley Lexus for that long. Scott from the service center was very courteous when I arrived with my car for service. He informed me how long it wou Nalley Lexus for that long. Scott from the service center was very courteous when I arrived with my car for service. He informed me how long it would take to service my car, gave me a price quote and gave me a loaner car. He was very prompt about calling me back as he informed me earlier. Because his customer service was great, my husband and I bought another car that day with Brooks McCormick in Sales. He was wonderful as well. He was very friendly and helpful. He answered any questions we had and met any requests that we had. He delivered our new purchased car to our house following business day. Now that's a service. More

Visiting a dealership for a new car is usually a stressful ordeal for me. However, my visit to Nalley Galleria was different. I was not pounced upon when I began looking at cars on the lot by a sale stressful ordeal for me. However, my visit to Nalley Galleria was different. I was not pounced upon when I began looking at cars on the lot by a sales "hawk." My sales person was very low keyed, listened to what I was looking for, and led me to the exact car I had described. When it came to the price, I had an amount in my mind and they came in lower than I had anticipated, and I never felt pressured. There was no going back & forth haggling over the price between me, the sales person, and sales manager, which is a practice I dispise. Everything was very professional but personable. All in all, I am very happy with how the whole transaction was handled. More

WOW I often ask the workers are they always this nice! WOW I often ask the workers are they always this nice! I must say that EVERYTIME I have had to visit NL Smyrna, I have not had a bad experience! WOW I often ask the workers are they always this nice! I must say that EVERYTIME I have had to visit NL Smyrna, I have not had a bad experience! Everyone deserves some Chick Fil A for lunch! (smile) thank you all for a Grand Experience once again. Buying a car has NEVER been this easy! thanks Veronica Sanders More