Nalley Lexus Galleria

I BOUGHT MY LEXUS AT A DIFFERENT DEALER BUT COME TO THIS DEALER BECAUSE OF THE HONEST AND GENUINE SERVICES I RECEIVE EACH TIME FROM RYAN AND OTHER TEAM MEMBER...I AM MOVING OUT OF STATE AND WILL HATE HAVING DEALER BECAUSE OF THE HONEST AND GENUINE SERVICES I RECEIVE EACH TIME FROM RYAN AND OTHER TEAM MEMBER...I AM MOVING OUT OF STATE AND WILL HATE HAVING TO FIND ANOTHER LEXUS DEALER BECAUSE I CAN NOT FIND ANOTHER RYAN TO HELP TAKE CARE OF MY CAR ! I WILL MISS RYAN AND ALL THAT HE HAS DONE FOR ME OVER THE LAST 4 YEARS! I CAN'T DRIVE A NICE CAR WITHOUT THE PEOPLE INVOLVED IN KEEPING IT RUNNING ! More

I bought my second Lexus at Nalley Lexus Smyrna because of the incredible service I receive from Ryan Burke. He is the most amazing Service Consultant, and I would follow him wherever he went. His honesty of the incredible service I receive from Ryan Burke. He is the most amazing Service Consultant, and I would follow him wherever he went. His honesty and integrity are like no other. As a single woman, I have complete faith in Ryan and his recommendations. Thank you, Terrie Tillman Very Satisfied Customer More

Nalley Lexus has serviced all 3 of my Lexus autos since 2000. I recommend Nalley's Smyrna dealership to all that I know that own a Lexus vehicle. Ryan Burke has been my Service Consultant since 2004 and 2000. I recommend Nalley's Smyrna dealership to all that I know that own a Lexus vehicle. Ryan Burke has been my Service Consultant since 2004 and consistenly earns high marks for his attention to detail. He always insures that I am satisfied with my service by providing a follow up call and most importantly, will give an accurate estimate of the cost of service, particularly on the major services at the 30K intervals. I am a loyal Lexus owner because of Nalley Lexus - Smyrna and Ryan Burke. When you own a Lexus, you know that service is a minor cost of ownership. When you work with Ryan and his Service team at Nalley Lexus - Smyrna, you know that they strive to continue to provide excellence and retain your trust. More

I have had my car serviced at this dealership since I purchased it in 2007 and have been very pleased overall. All staff at the dealership with whom I have come in contact have always been very courteou purchased it in 2007 and have been very pleased overall. All staff at the dealership with whom I have come in contact have always been very courteous and helpful and seem to enjoy their jobs. Service appointments are easy to make and times requested are always accommodated. When necessary, loaner vehicles have been provided with absolutely no hassle. And, my service consultant, Ryan Burke, is always courteous and eager to help. I have always felt that I have received good service at a good price and trust that my car has been taken care of very well. More

ryan burke is always courteous and helpful great service ryan burke is always courteous and helpful great service agent in an excellent facility he is a good listener and always fixes the problem efficien ryan burke is always courteous and helpful great service agent in an excellent facility he is a good listener and always fixes the problem efficiently More

My consultant Zachery Miller is the reason I bring my Lexus to the dealership, as he is always courteous & knowledgeable. He is a true asset to the dealership and I trust him completely and will only br Lexus to the dealership, as he is always courteous & knowledgeable. He is a true asset to the dealership and I trust him completely and will only bring my car to him to be serviced. More

RYAN HAS BEEN MY SERVICE REP FOR 15+ YEARS. HE IS THE BEST!!!! ALWAYS PROFESSIONAL,RESPECTFUL AND HONEST AND MAKES SURE I'M ALWAYS WELL TAKEN CARE OF. i HIGHLY RECOMMEND HIM AND NALLEY FOR LEXUS SERVICE. BEST!!!! ALWAYS PROFESSIONAL,RESPECTFUL AND HONEST AND MAKES SURE I'M ALWAYS WELL TAKEN CARE OF. i HIGHLY RECOMMEND HIM AND NALLEY FOR LEXUS SERVICE. More

I have bought two cars from Nalley lexus and have been pleased with the purchases. Ryan has been my service consultant for several years. He has been able to work my car in and out on time. He is very pleased with the purchases. Ryan has been my service consultant for several years. He has been able to work my car in and out on time. He is very knowledgeable and lets me know about the repair / maintainence that my cars need or do not need. He has a very pleasant personality, is easy to work with and very professional. Ryan and his crew at Nalley lexus get a strong recommendation More

I have owned 5 Lexus vehicles, four bought through Nalley Lexus, all five serviced by them. Ryan Burke has been my Service Advisor throughout. I consider his work and professionalism to be outstanding. He Lexus, all five serviced by them. Ryan Burke has been my Service Advisor throughout. I consider his work and professionalism to be outstanding. He has never recommended something that turned out I didn't need...he has always delivered on what was promised...he is completely knowledgeable in his field...and I trust his judgment without question. I have purchased three vehicles from Nalley in the past three years and Ryan and his service team are why. I have also been pleased with the sales team but, as expected, my primary relationship is with the Service department. Ryan is the best I have encountered. More

I have worked with Ryan numerous times over the years, and he continues to exceed my expectations. My assessment is based on his professionalism and ability to meet my specific client needs. and he continues to exceed my expectations. My assessment is based on his professionalism and ability to meet my specific client needs. More