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Nalley Lexus Galleria

Smyrna, GA

4.8
558 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 558 reviews

July 22, 2025

I had an excellent experience from the service department with Mr..Wydell, he is always a pleasure having him as my service advisor and the sales department, Mr Cedric as my sales representative, he was awes More

by graciemcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wydell, Cedric Wilcoxson
July 22, 2025

From the moment I walked into the dealership, I felt the presence of caring, helpful, personnel. I felt blessed to have Orlando Pereira as my salesperson! More

by Ispearlman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pereira
July 21, 2025

Mr Baker was very knowledgeable on what he is selling. Fast and convenient service, but still professional and accurate. More

by James Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Baker / Han Oh
July 20, 2025

Steve Parker was an excellent sales person . He explained things and made me feel comfortable during the whole procesd. More

by Lturner3905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Parker
July 19, 2025

They seem to take pride in providing value to their customers. My salesperson, Shelby, was phenomenal. I wish I needed to buy more cars so that I could buy more cars from Shelby. More

by SteveU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Davis
July 19, 2025

Excellent Service from the Nalley Lexus Galleria Team We had a fantastic experience at Nalley Lexus Galleria. Loui, our sales professional, was knowledgeable and patient. Zlatan, the internet man More

by Mme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loui El Romeh, Bill Waibel
July 16, 2025

It was a complete pleasure working with Lexus of Smyrna. Xavier, Brandon and Alex exceeded my expectations. Thank you all. To the Receptionist and the beautiful smile young lady that I did not get names for More

by J.latoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier and Alex, Brandon Latimore
July 08, 2025

Very unprofessional… they lie and play games. All I’m trying to do is buy a car… they give very low low amounts for your trade. Know your value of your car before you trade in here they will try More

by BenzMerc11
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward, Russel , Jarrel , Shashank
Jul 13, 2025 -

Nalley Lexus Galleria responded

Thank you for your feedback. We understand how important transparency and fairness are during the trade-in and purchase process. We’d appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Bill Waibel, General Manager Nalley Lexus Galleria 770-428-9600

July 07, 2025

Knowledgeable, professional, personable and accommodating salesmen and other staff. Jacob was very patient and helpful. More

by MFloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fonda Trice, Steve Parker & Jocob Baker & El Rico Williams
July 06, 2025

Ahmad was great. Not pushy at all. Han in finance was great as well. Closed the deal More

by Ngs400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Shaker and Han
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