Nalley Lexus Galleria
Smyrna, GA
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My husband and I have two Lexuses...have bought from Nalley for about twenty years. Each renewal, we think we need to look at other cars, and we do just that. BUT we always get a new Lexus. One MAIN rea Nalley for about twenty years. Each renewal, we think we need to look at other cars, and we do just that. BUT we always get a new Lexus. One MAIN reason is the service. Ryan Burke is terrific. We feel like he is always there to help with our best interest at heart. Today I had a tire blow on 285. Ryan had a tow truck there in twenty minutes and me on my way as soon as possible....quite shortly. Cannot say enough about the service at Nalley Lexus and Ryan! More
My experience at Nalley was excellent. This dealership is always clean, efficient, and moving like a well oiled machine. I was helped by Jeff Jackson. This is the second time I have worked with Jeff. He is a always clean, efficient, and moving like a well oiled machine. I was helped by Jeff Jackson. This is the second time I have worked with Jeff. He is always friendly, knowledgable, and helpful. I originally went in for a diagnostic check up on my new to me 2006 IS250. The staff at Nalley was able to notify me of specific issues with my car that might effect my safety. I am thankful for their hard work and kindness. I will always bring my Lexus to Nalley and Jeff Jackson. More
We purchased a 2012 CTh Mr. Crane was an absolute joy to work with. GREAT SENSE OF HUMOR!! I can honestly say I would HIGHLY recommend Nalley Lexus to friends and family. work with. GREAT SENSE OF HUMOR!! I can honestly say I would HIGHLY recommend Nalley Lexus to friends and family. More
From the moment Randy took me out to the Pre-Owned Lot to the moment he handed over the keys to my newly purchased Lexus, he and the other Lexus personnel were total professionals. They were friendly, confid the moment he handed over the keys to my newly purchased Lexus, he and the other Lexus personnel were total professionals. They were friendly, confident and straightforward, and made the buying process a little more bearable. Other than taking longer than anticipated, it waqs a smooth process and I am verey happy with my decision to purchase a Pre-Owned Lexus. More
Ryan is the best. He always knows me when I call and takes care of everything quickly. He is the reason I bought my 2nd Lexus. Bobbye Litchfield takes care of everything quickly. He is the reason I bought my 2nd Lexus. Bobbye Litchfield More
Ryan is a terrific representative for your company. He's always helpful, pleasant and knowledgeable. His attention to customer service is the reason we decided to buy another Lexus from your dealership. always helpful, pleasant and knowledgeable. His attention to customer service is the reason we decided to buy another Lexus from your dealership. More
Our recent dealings with Nalley Lexus Smyrna and Rohan Stephens was a pleasant experience. Rohan was very personable and he was knowledgable about the RX350 we purchased. We would recommend Nalley Lexus Stephens was a pleasant experience. Rohan was very personable and he was knowledgable about the RX350 we purchased. We would recommend Nalley Lexus Smyrna and Rohan Stephens to friends and family. More
Eric did an outstanding job working with us on the purchase of our new GX460. We live in north Alabama, 60 mile from a Birmingham Lexus dealer, but drove an extra hour just because he worked with us o purchase of our new GX460. We live in north Alabama, 60 mile from a Birmingham Lexus dealer, but drove an extra hour just because he worked with us over the phone and was so very nice! We will continue to do business with Nally Lexus in th future! He stayed late and explained every thing and answered all of our questions. He let us take our time and did not pressure us to make a decision. More
I just took in my new RX350 in for it's first oil change and 10000 mile inspection. I never get anxious about going to get the car look at because I know that the team at Nalley will take good care of our and 10000 mile inspection. I never get anxious about going to get the car look at because I know that the team at Nalley will take good care of our car. I've never been pressured to buy anything new or to have something done that wasn't necessary. Jeff, my personal service rep, is amazing and goes out of his way to make sure we are happy with the car. More
Outstanding service and consideration from Karl Magnusson. His knowledge and enthusiastic demonstration of the vehicle was exceptional. The purchase was a direct response to his ability. Magnusson. His knowledge and enthusiastic demonstration of the vehicle was exceptional. The purchase was a direct response to his ability. More