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Nalley Lexus Galleria

Smyrna, GA

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428 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 428 reviews

November 16, 2011

My husband and I have two Lexuses...have bought from Nalley for about twenty years. Each renewal, we think we need to look at other cars, and we do just that. BUT we always get a new Lexus. One MAIN rea More

by ????
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
November 14, 2011

My experience at Nalley was excellent. This dealership is always clean, efficient, and moving like a well oiled machine. I was helped by Jeff Jackson. This is the second time I have worked with Jeff. He is a More

by mcowan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson
Nov 14, 2011 -

Nalley Lexus Galleria responded

Hi there - It is our goal to provide you with top-notch customer service and we are glad we met your standards. At Nalley Lexus Galleria it is our goal to meet each customer's needs and get them into the Lexus they deserve. Thanks again for your business and we look forward to seeing you again in the future.

November 07, 2011

We purchased a 2012 CTh Mr. Crane was an absolute joy to work with. GREAT SENSE OF HUMOR!! I can honestly say I would HIGHLY recommend Nalley Lexus to friends and family. More

by mayrold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Frank Crane
November 04, 2011

From the moment Randy took me out to the Pre-Owned Lot to the moment he handed over the keys to my newly purchased Lexus, he and the other Lexus personnel were total professionals. They were friendly, confid More

by sfunkatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Autrey, Randy Autrey
November 03, 2011

Ryan is the best. He always knows me when I call and takes care of everything quickly. He is the reason I bought my 2nd Lexus. Bobbye Litchfield More

by Bobbye Litchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
November 02, 2011

Ryan is a terrific representative for your company. He's always helpful, pleasant and knowledgeable. His attention to customer service is the reason we decided to buy another Lexus from your dealership. More

by dpcarlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
November 01, 2011

Our recent dealings with Nalley Lexus Smyrna and Rohan Stephens was a pleasant experience. Rohan was very personable and he was knowledgable about the RX350 we purchased. We would recommend Nalley Lexus More

by doehlahouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rohan Stephens
October 28, 2011

Eric did an outstanding job working with us on the purchase of our new GX460. We live in north Alabama, 60 mile from a Birmingham Lexus dealer, but drove an extra hour just because he worked with us o More

by Sheila witherspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fischer
October 21, 2011

I just took in my new RX350 in for it's first oil change and 10000 mile inspection. I never get anxious about going to get the car look at because I know that the team at Nalley will take good care of our More

by KatiGardner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson
October 19, 2011

Outstanding service and consideration from Karl Magnusson. His knowledge and enthusiastic demonstration of the vehicle was exceptional. The purchase was a direct response to his ability. More

by cole4091
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Magnusson, Karl Magnusson
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