Nalley Lexus Galleria

I had some muffins for breakfast while I was there. Exceptional sevice within the estiamtd time I was given for my routine service. I also received a courtesy car even though I only needed it for a co Exceptional sevice within the estiamtd time I was given for my routine service. I also received a courtesy car even though I only needed it for a couple of hours. Henry was awesome! He called me twice to tell me everything check out ok and to let me know I may need back breaks at my next service and again to tell me my car was ready. More

Henry is an amazing consultant providing excellent customer service from start to finish. Every time I've worked with Henry I have received top level treatment. Henry is truly an asset to Nalley Lexus customer service from start to finish. Every time I've worked with Henry I have received top level treatment. Henry is truly an asset to Nalley Lexus. I will and have recommended serveral friends and family to work with Henry. I look forward to future service visits with Henry. More

Henry is very professional and friendly. I am glad he is my primary contact person at Nalley. He really cares about customers and their auto issues. Henry constantly demonstrates that he is there to help i my primary contact person at Nalley. He really cares about customers and their auto issues. Henry constantly demonstrates that he is there to help in any way he can. More

From the time that your location was down the street on Cobb parkway until now, I have always received great service from Henry. Whether it was just parking the car, to fully restoring it to its mint cond Cobb parkway until now, I have always received great service from Henry. Whether it was just parking the car, to fully restoring it to its mint condition, he has always made sure that everything is complete and that my expectations have been exceeded. It is because of this great service, that I bring the vehicles of my whole family to him for service. So instead of just bringing my one, I bring five others. Of which just one of them was actually purchased at Nalley. As long as Henry is there, I will always bring my cars there! More

I took my car in on my lunch break to have an oil change only, they were a little backed up so my time was running out, I spoke with the service guy Henry Holoman about my dilemma and he offered to give me only, they were a little backed up so my time was running out, I spoke with the service guy Henry Holoman about my dilemma and he offered to give me a loaner to drive back to work and said I could just come back when I got off. I was so thankful. Only to later find out my car had an oil leak and needed some other minor repairs. Henry was very knowledgeable in explaining waht was wrong with my car so that I could understand. I also feel Henry was compassionate about the unexpected cost I was about to incur and was very honest with me abut what services required my immediate attention and what services could be put off until the next service. I was also allowed to keep the loaner until my car was finished and Henry provided a daily update on the progress. I was 100% percent pleased with the entire staff ant Nalley Lexus. I was made to feel appreciated and not taken advantage of. I would recommend any of my frined with Lexus cars to go to this location and definetely ask for Henry Holoman!!! More

Today was by far, the best experience I have EVER encountered with having a vehicle maintenanced. Henry was extremely professional and efficient. I received a complimentary car wash and my tank was encountered with having a vehicle maintenanced. Henry was extremely professional and efficient. I received a complimentary car wash and my tank was filled up. I was advised of maintenance concerns but never pressured and walked away extremely satisfied. What an amazing way to start my day. Thank you. God Bless. More

This is my me and my husband's first Lexus purchase. This was the most pleasant experience we have ever had in purchasing an automobile. The customer service, curteousness, and patience given to us by This was the most pleasant experience we have ever had in purchasing an automobile. The customer service, curteousness, and patience given to us by Randy Autry was exceptional. In addition, Mr. Kim was also provided exceptional service during financing. Thank you, Nalley Lexus at Cobb Galleria for a great buying experience. More

Nalley Lexus Smyrna and Jeff Jackson ALWAYS surpass my expectations, assuring me that I will continue to be loyal to Nalley Lexus. Excellent service, warm environment, & friendly people! I would highly re expectations, assuring me that I will continue to be loyal to Nalley Lexus. Excellent service, warm environment, & friendly people! I would highly recommend anyone looking to purchase a Lexus to work with Nalley Lexus and to always, always call Jeff Jackson for any service needs; Jeff and his team are truly THE BEST!! More

We owned two Lexus vehicles and Ryan Burke was our service coordinator. Ryan was always friendly, courteous and prompt. Ryan's customer service was above and beyond any we have had at any other deal service coordinator. Ryan was always friendly, courteous and prompt. Ryan's customer service was above and beyond any we have had at any other dealership. Having two vehicles that needed service and had recalls, it was wonderful to have Ryan to hand any and all issues we had. We moved out of the Atlanta area, but I would recommend Ryan to anyone. More

Wow! First class operation from beginning to end. Randy made this process a true pleasure. I was completely satisfied with the personable, processional service and knowledge he provided. I am more than hap made this process a true pleasure. I was completely satisfied with the personable, processional service and knowledge he provided. I am more than happy with my first Lexus purchase and would highly recommend. More