Nalley Lexus Galleria
Smyrna, GA
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My husband and I purchased our first Lexus a few weeks ago. We had the best experience from start to finish. No pressure , didn't feel rushed . Final price was exactly as negotiated . Calloway was the ago. We had the best experience from start to finish. No pressure , didn't feel rushed . Final price was exactly as negotiated . Calloway was the best salesman we have ever worked with . Thank you Calloway !!! More
After a slightly rocky start with Clive; Winston Peters took the time to provide an answer to my question quickly, I wanted to know "if the previous owner had smoked in the car" and if the car smelled like took the time to provide an answer to my question quickly, I wanted to know "if the previous owner had smoked in the car" and if the car smelled like smoke?. Winston walked out to the car and verified that it did not smell like smoke! Our drive down to Nalley Lexus was going to take over 2 hours - so we didn't want to waste a 4 hour round trip just to find out that the car smelled like smoke. Mary Kidd did an Exemplary job and was Very Professional in her dealings with us. She did not exert any pressure in working with us to wrap up the deal. Stan Gawronski was very knowledgeable and patient while walking us through the finance process. The only issue to speak of - was the low quality wiper blades that the maintenance department put on the car - as the rubber part of the blade on the drivers side did not sit against the windshield very well, leaving about 8 to 10 inches of the wiper blade not resting on the glass. We did not notice the problem until we drove through some rain the day after our purchasing the car. We were able to obtain genuine Honda wiper blades for the car, and they fit perfect. Again, a Big Thank-You to Winston, Mary, and Stan for making a potentially stressful experience a lot easier to go through. More
Juan Hernandez always goes above and beyond in representing “The Lexus Way” Juan is beyond proficient in his capacity and is a true customer advocate. Through his efforts it is easy to tell his go representing “The Lexus Way” Juan is beyond proficient in his capacity and is a true customer advocate. Through his efforts it is easy to tell his goal is engaging in providing required and preventative maintenance for your Lexus, while engaging in customer retention. His experience and welcoming demeanor in through and efficient. It is always evident that Bill Waibel as general manager has been quite successful in making sure the dealership remains consistent in supporting, maintaining and building a larger customer base, while remaining loyal to long term customers. Nalley Lexus Galleria is the only choice when deciding to purchase or service your Lexus. More
Couldn’t have asked for a better car buying experience! Horace was AMAZING to work with…incredibly kind, knowledgeable, helpful and patient all rolled into one! Would wholeheartedly recommend Nalley Lexus Horace was AMAZING to work with…incredibly kind, knowledgeable, helpful and patient all rolled into one! Would wholeheartedly recommend Nalley Lexus Galleria and Horace for any car buying needs!! More
We had an amazing experience buying our Lexus from Nalley Lexus. Out sales consultant, Horace, went above and beyond to get us the car we bought. We appreciate everything he did for us. Bill, the GM and Tos Lexus. Out sales consultant, Horace, went above and beyond to get us the car we bought. We appreciate everything he did for us. Bill, the GM and Tos in finance/business were also great to deal with. if you are looking for a Lexus be sure to go to Nalley Lexus and ask for Horace! More
Yoon Mironov was great Lexus Advisor . She was so professional No pressure . and the Nalley Team so friendly and helpful. Best place to buy a car when youare in the market for a vehicle. Great Car =G professional No pressure . and the Nalley Team so friendly and helpful. Best place to buy a car when youare in the market for a vehicle. Great Car =Great People More
I am extremely satisfied with the level of customer service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to chec service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to check it for me first which gave me double peace of mind. Although I’m young everyone that saw me acknowledged me and treated me like a serious customer. I’ve gone to many dealerships and have been ignored or talked down to and they lost a customer that day. Terri was an absolute joy and met me with a smile. She grabbed Kirk right away. Kirk was excellent as he listened to my concerns that my inspector brought to my attention. He gave me a great deal and threw in the extras that I requested. Tos was hilarious and yet still professional while he got me the best interest rate available. I’m so glad that I bought my car from your dealership. It makes me happy to know that there are still genuinely good dealers left out there. More
Horace was incredibly helpful and thorough! He was very professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! More
Rashad Saeed was great from the beginning to the end of my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. More
Thank you Shelby Davis for being a great sales person. I didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance perso didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance person . I thank him for his patience and time. I also would like to thank . Carl for following up with my purchase making sure I'm happy. I love my truck thank u nalley Lexus. More