Back

Nalley Lexus Galleria

Smyrna, GA

4.2
432 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

Directions

By Type

Showing 432 reviews

August 31, 2021

My husband and I purchased our first Lexus a few weeks ago. We had the best experience from start to finish. No pressure , didn't feel rushed . Final price was exactly as negotiated . Calloway was the More

by kristy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonny "Jae" calloway
August 29, 2021

After a slightly rocky start with Clive; Winston Peters took the time to provide an answer to my question quickly, I wanted to know "if the previous owner had smoked in the car" and if the car smelled like More

by Darell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gawronski, Winston Peters, Clive Watson, Mary Kidd
August 17, 2021

Juan Hernandez always goes above and beyond in representing “The Lexus Way” Juan is beyond proficient in his capacity and is a true customer advocate. Through his efforts it is easy to tell his go More

by TD.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez , Bill Waibel
July 16, 2021

Couldn’t have asked for a better car buying experience! Horace was AMAZING to work with…incredibly kind, knowledgeable, helpful and patient all rolled into one! Would wholeheartedly recommend Nalley Lexus More

by S919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Waibel, Horace McMillan
Jul 19, 2021 -

Nalley Lexus Galleria responded

S919, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 25, 2021

We had an amazing experience buying our Lexus from Nalley Lexus. Out sales consultant, Horace, went above and beyond to get us the car we bought. We appreciate everything he did for us. Bill, the GM and Tos More

by KL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tos (finance/business), Bill Waibel, Horace McMillan
June 19, 2021

Yoon Mironov was great Lexus Advisor . She was so professional No pressure . and the Nalley Team so friendly and helpful. Best place to buy a car when youare in the market for a vehicle. Great Car =G More

by Henryle1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yoo, Bill Waibel, Greg Taylor, Brandon Latimore, Karl Magnusson
Jun 23, 2021 -

Nalley Lexus Galleria responded

Hello Henryle1964, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 15, 2021

I am extremely satisfied with the level of customer service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to chec More

by Alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri, Tos, Kirk Martells
Jun 16, 2021 -

Nalley Lexus Galleria responded

Alexis, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 10, 2021

Horace was incredibly helpful and thorough! He was very professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! More

by amanda.cunningham80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace McMillan
Jun 11, 2021 -

Nalley Lexus Galleria responded

Hello amanda.cunningham80, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 30, 2021

Rashad Saeed was great from the beginning to the end of my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. More

by omega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Saeed
Jul 07, 2021 -

Nalley Lexus Galleria responded

:-) Wow! Thank you for rating us so many stars!

March 03, 2021

Thank you Shelby Davis for being a great sales person. I didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance perso More

by Pam7887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Davis she needs a 10
Mar 04, 2021 -

Nalley Lexus Galleria responded

Hi Pam7887, thanks so much for rating us so high! Be safe on the road!