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Nalley Lexus Galleria

Smyrna, GA

4.6
478 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 478 reviews

March 23, 2025

Extremely friendly staff and great sales service! Mustafa did everything to make the purchase quick and painless. I even got the big RED bow on my new car!! More

by minervad00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa from Sales and Ms. Romero from finance.
March 23, 2025

Very busy but effective customer service. The salespeople apparently juggled several customers at once without leaving anyone feeling neglected. Would definitely consider buying from them a More

by Chris H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Yousri, Demond Morris
March 20, 2025

Nalley Lexus at Gallaria service from beginning to end was wonderful. Each representative was professional and courteous. They made sure we were comfortable and understood all of the details of purchasing More

by Annscheaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Almand
March 16, 2025

Customer service is very professional and our sale representative Orlando was very helpful and responsive. More

by SNH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pereira
March 13, 2025

Taylor Ryder is the best! This is the 2nd car we have purchased from Nely Lexus and Taylor was great on both sales. He is the ultimate professional and definitely the kind of More

by Tatroughton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ruden 10 stars
March 12, 2025

Dealer was very responsive and appeared do want to help in any way. However in typical car dealer fashion, once the sale was made, no one was interested in following up with my questions or concerns. There More

by Tophee2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Morgan
Mar 17, 2025 -

Nalley Lexus Galleria responded

I’m sorry to hear that your experience after the sale didn’t meet expectations. We truly value our customers beyond the purchase and regret that you felt otherwise. I’d like the opportunity to address your concerns and ensure you receive the support you deserve. Please reach out to me directly so we can discuss this further. Bill Waibel General Manager Nalley Lexus Galleria 770-428-9600

March 11, 2025

Orlando Pereira and Amber Romero are competent, accommodating and professional. Highly recommend them to my friends. More

by ewb3md
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pereira, Amber Romero
March 11, 2025

The dealership had a great selection and was attentive to my requests in a car. More

by dgradwell5394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alek Kossa, Horace McMillan
March 10, 2025

Dealer and sales person worked very hard to make sure that I was satisfied and everything was to my liking. Got a great deal on a great car! Will purchase again for sure. More

by John.jett777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
March 09, 2025

Fantastic experience. I bought my 3rd Lexus from Nalley Lexus in Cumberland over 23 years and still the benchmark. My sales person, Shaleea could not have made it more en More

by Bob B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaleea Brooks 5 Stars. Alec in Finance 5 Stars