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Nalley Lexus Galleria

Smyrna, GA

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rated
428 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 428 reviews

June 25, 2021

We had an amazing experience buying our Lexus from Nalley Lexus. Out sales consultant, Horace, went above and beyond to get us the car we bought. We appreciate everything he did for us. Bill, the GM and Tos More

by KL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tos (finance/business), Bill Waibel, Horace McMillan
June 19, 2021

Yoon Mironov was great Lexus Advisor . She was so professional No pressure . and the Nalley Team so friendly and helpful. Best place to buy a car when youare in the market for a vehicle. Great Car =G More

by Henryle1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yoo, Bill Waibel, Greg Taylor, Brandon Latimore, Karl Magnusson
Jun 23, 2021 -

Nalley Lexus Galleria responded

Hello Henryle1964, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 15, 2021

I am extremely satisfied with the level of customer service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to chec More

by Alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri, Tos, Kirk Martells
Jun 16, 2021 -

Nalley Lexus Galleria responded

Alexis, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 10, 2021

Horace was incredibly helpful and thorough! He was very professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! More

by amanda.cunningham80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace McMillan
Jun 11, 2021 -

Nalley Lexus Galleria responded

Hello amanda.cunningham80, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 30, 2021

Rashad Saeed was great from the beginning to the end of my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. More

by omega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Saeed
Jul 07, 2021 -

Nalley Lexus Galleria responded

:-) Wow! Thank you for rating us so many stars!

March 03, 2021

Thank you Shelby Davis for being a great sales person. I didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance perso More

by Pam7887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Davis she needs a 10
Mar 04, 2021 -

Nalley Lexus Galleria responded

Hi Pam7887, thanks so much for rating us so high! Be safe on the road!

February 23, 2021

Horace McMillan is a true professional - unbelievable knowledge, service, wisdom and kindness all in one package. This is the only way to experience car business! More

by craigamcintosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan - F&I department (wonderful - just wonderful)! , Horace McMillan
Feb 24, 2021 -

Nalley Lexus Galleria responded

Hi, we are delighted to see this rating! Have a great day!

February 11, 2021

Dear Kirk,THANK YOU so much for the best service I have Dear Kirk, THANK YOU so much for the best service I have ever received at Nalley Lexus, and, as you know this is my THIRD car with Nalley! I had th More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
Feb 13, 2021 -

Nalley Lexus Galleria responded

William, thank you again for taking the time to let us know how we did!

February 05, 2021

I had a really good experience at this dealership! Very friendly and will buy again Thank you guys for everything and I love my GX More

by Renee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meagan Russell
Feb 09, 2021 -

Nalley Lexus Galleria responded

Hi Renee, thanks so much for rating us so high! Be safe on the road!

February 04, 2021

On December 27, I had seen a used RX 350, on the Nally Web site. I went ahead and filled out the the information requested, Not even 10 minutes passed, when Kirk Martells had contacted me, to tell me He h More

by waw203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
Feb 05, 2021 -

Nalley Lexus Galleria responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!