Nalley Lexus Galleria

Nalle Lexus Galleria I purchased a gently used 2013 Lexus ES350 from Nalley. I cannot rate Customer Service or Quality of Work as of yet because I have not used them. Th I purchased a gently used 2013 Lexus ES350 from Nalley. I cannot rate Customer Service or Quality of Work as of yet because I have not used them. The sales process, however, was very straight-forward. I like many dread car buying but I had done extensive research and Nalley did have the car I was looking for. I contacted the dealership and Megan Russell immediately called me to arrange an appointment. Took the test drive and purchased the car at what I thought was a fair price given the research I had done before going to the dealership (which I recommend all to do). Everything on the car works well, in fact, I now know this because the left-front tire was registering low on the on-board tire gauge. A quick drop into my local mechanic found the problem...the tire had a previous "plug" that had worn lose. FYI...the car was not a CPO and may have not been caught on the review. No problem, at least I know the tire pressure gauges work! Overall a great experience and I would recommend them to others. More

Excellent Customer Service I worked with Karl over a period of 18 months regarding the purchase of a vehicle. He always returned my calls and was very professional and courteou I worked with Karl over a period of 18 months regarding the purchase of a vehicle. He always returned my calls and was very professional and courteous. After 18 months, I was finally able to purchase a 2014 Lexus ES 350. I would recommend Karl. More

Purcahse RX 350 Everyone was really nice. My salesman was very helpful and nice. I would trade with this dealership again in the future. I would recommend to a fri Everyone was really nice. My salesman was very helpful and nice. I would trade with this dealership again in the future. I would recommend to a friend. More

Great Customer Service The dealership itself ensured that my sales experience was phenomenal. Mr. Mcmillian treated me and my family like his own. He ensured that I was walk The dealership itself ensured that my sales experience was phenomenal. Mr. Mcmillian treated me and my family like his own. He ensured that I was walking out of the establishment satisfied with my purchase. He walked me step by step through the sales process, and answered any question that I had competently. Furthermore, I will definitely make another purchase from Nalley Lexus Galleria, Smryna, GA in the near future. Thanks Nalley, I am truly pleased! Adrian L. Johnson More

Excellent Customer Service From the moment we met Roy Samuel he has provided excellent customer service. As a family, we have purchased many cars and never have we received thi From the moment we met Roy Samuel he has provided excellent customer service. As a family, we have purchased many cars and never have we received this level of service. We thank Roy for making our buying experience such a pleasant one! More

Thank You Mitch You were a perfect gentleman and made sure I got home safely (and fed) when I had no transportation. I owe you big time. I Will never forget you or yo You were a perfect gentleman and made sure I got home safely (and fed) when I had no transportation. I owe you big time. I Will never forget you or your kindness and tenderness. You're amazing. Thank You :) More

Exceptional experience with Horace McMilan I just want to take the time to personally thank Horace McMilan for assisting me in purchasing my first Lexus vehicle from Nalley Lexus. Horace was ve I just want to take the time to personally thank Horace McMilan for assisting me in purchasing my first Lexus vehicle from Nalley Lexus. Horace was very detailed and very friendly and provided excellent customer service! More

Roy Samuel is the best consultant ever Roy Samuel made our process of buying a vehicle super fun and he really listen to what we wanted and was able to get us the car that was just right fo Roy Samuel made our process of buying a vehicle super fun and he really listen to what we wanted and was able to get us the car that was just right for our family thanks a lot Roy More

Great Service My husband and I purchased two Lexus vehicles in the same day. Mr. Samuel was very knowledgeable and went above and beyond to assure that we got the My husband and I purchased two Lexus vehicles in the same day. Mr. Samuel was very knowledgeable and went above and beyond to assure that we got the best deal and service on both vehicles. He went to his manager on our behalf a few times to try and win our service; it worked. So far we are very pleased with our vehicles and looking to purchasing our next vehicle from Nalley Lexus Galleria. More

customer review Lauren is such a sweetheart! She was very concerned with me picking the right vehicle for my needs and very patient! I have already referred one of m Lauren is such a sweetheart! She was very concerned with me picking the right vehicle for my needs and very patient! I have already referred one of my family members to her. Job well done. More