Nalley Lexus Galleria

Great ! Lauren Miller has for me completely changed the dreaded car buying hassle I used to feel. She turns it in to like you are chatting with a friend. Non Lauren Miller has for me completely changed the dreaded car buying hassle I used to feel. She turns it in to like you are chatting with a friend. None of the high pressure that makes me just want to leave. Yet at the same time being very informative of the vehicle I was interested in. She made the complete transaction seamless. When I arrived she had everything in order! And follows threw after the sale! Goes out of her way to make sure everything is perfect without being asked. And she actually walks you to the new vehicle and opens and closes the door for you. Made me feel very special. A true professional from beginning to end and beyond!! I would recommend that anyone interested in making a purchase ask for her for the best experience! Julie Thomas More

"11 out of 10" From Lauren's friendly smile when she first greets you when you walk into Nalley Lexus Galleria to the time you get in your car to drive away and shak From Lauren's friendly smile when she first greets you when you walk into Nalley Lexus Galleria to the time you get in your car to drive away and shake hands, my wife and I never felt like we were at a dealership. Lauren "gets it"! She worked with her team to get the very best arrangement, whether it be the trade in value, price, payments, buy or lease option, etc. All the things most of us don't like to deal with when we visit a showroom. Trust me, this did not feel like one of those experiences whereby you felt pressured, not being heard, not getting a reasonable arrangement, etc. The service was smooth, prompt and attentive to detail. Excellent Service! I'd rate Lauren an 11 out of 10! Thank you Lauren for having one of the best car purchase experiences (over 15) in my time. Be sure to ask for Lauren Miller when you walk into Nalley Lexus Galleria for your friendly smile and great experience! More

Great Experience Great experience.Everyone very friendly.This was my 5th Lexus.Bill And Lauren were extremely helpful with information about the car.I would recommend Great experience.Everyone very friendly.This was my 5th Lexus.Bill And Lauren were extremely helpful with information about the car.I would recommend this dealership aboe all others. More

Great Customer Service My husband and I bought a used RX350 from Justin. Even though buying a vehicle can be an extremely stressful experience, Justin and the management te My husband and I bought a used RX350 from Justin. Even though buying a vehicle can be an extremely stressful experience, Justin and the management team made it much easier with their friendliness and desire to do whatever possible to make the deal happen. I would highly recommend this dealership and Justin Smith. More

Best car purchase experience ever!! I purchased a GX460 today from Nalley Lexus Smyrna. The smoothest and quickest transaction ever! I dealt with Heather over the internet for a few day I purchased a GX460 today from Nalley Lexus Smyrna. The smoothest and quickest transaction ever! I dealt with Heather over the internet for a few daysbefore finalizing on the car and the price that fit into my budget. Everything went smooth and quick! Heather was very professional and answered all my questions. A box of delicious chocolate cookies was icing on the cake as well, didn't expect that. Bill in financing went through the paperwork with ease and was out of there in minutes. I wish the other Nalley location was as professional as this one. I will definitely purchase my next Lexus from Heather. If I have friends and family that are looking for a Lexus, will recommend Nalley Lexus Smyrna, Heather, and Bill. More

Best Car Buying Experience Ever! I had a great experience at Nalley Lexus! I worked with Muhamed Njie and he went above and beyond to make sure my husband and I left happy. He put m I had a great experience at Nalley Lexus! I worked with Muhamed Njie and he went above and beyond to make sure my husband and I left happy. He put me in a brand new Lexus and that is not what I went to get. He was very nice and had a good sense of humor. I would highly recommend anyone that is looking for a Lexus ask for Muhamed. The other staff was equally nice. Larry in finance was very helpful as well. I will tell all my family and friends about his excellent customer service. He really came through for us! I only want to buy cars from Muhamed from now on, Thanks so much for everything Muhamed!!!?????? More

Memorable Experience In purchasing a vehicle from Nalley Lexus, I worked with Roy Sammuel. Roy was patient and diligent throughout the process . He made the experience mem In purchasing a vehicle from Nalley Lexus, I worked with Roy Sammuel. Roy was patient and diligent throughout the process . He made the experience memorable. More

WOW! Out of this world SERVICE! I did not plan on buying a car today but Roy Samuel at Nalley Lexus Galleria made the experience a complete joy. Often times, buying a car is an extr I did not plan on buying a car today but Roy Samuel at Nalley Lexus Galleria made the experience a complete joy. Often times, buying a car is an extremely tense experience but Roy made it painless and quite enjoyable. The entire staff including Roy, Brian (Service), DeMario (Technology) & Randy (Sales Manager) were wonderful and very accommodating. I was even able to take part in a New Owner Orientation where I learned some cool tips and tricks about my car. After my experience today with Roy Samuel and Nalley Lexus Galleria, I can honestly say that I am "Lexus for Life!" Thank you so much Roy!!! More

Out of state, Internet shopper My wife and I NEVER shop at a dealer because of all the horror stories we have heard. It was time to replace our old car and shopped for a very speci My wife and I NEVER shop at a dealer because of all the horror stories we have heard. It was time to replace our old car and shopped for a very specific convertible. When we found it at Nalley, we were thrilled, except for the fact it was for sale at a dealer lot. We reached out via email first and Monica contacted us. She was patient and confident through the process and answered all our questions. We negotiated via email and phone, site unseen, from 400 miles away in another state. When we arrived, Monica was great to work with and everything we had agreed to was honored. We got the price we expected, a no hassle trade in, and a car that met all our expectations. Thanks Monica for showing us an honest and smooth dealer experience! We will be back. More

New Car Purchase. Tammey Byse Monica worked diligently to get me into a new car. She was very professional and courteous. Promote her immediately. She has what it takes to acquir Monica worked diligently to get me into a new car. She was very professional and courteous. Promote her immediately. She has what it takes to acquire repeat customers. My next car will come from Nalley Lexus. I am impressed. Army Retired Tammey Byse More