Nalley Lexus Galleria

excellent salesman Demond Morris was very thorough in demonstrating and educating us on the Lexus 350. He was very knowledgable and courteous. We went in only to test d Demond Morris was very thorough in demonstrating and educating us on the Lexus 350. He was very knowledgable and courteous. We went in only to test drive as we were trying to decide on the Buick Encore, GMC Terrain, Lincoln MKC and the Lexus. I was clearly a General Motors person and not a fan of foreign cars. However, after test driving and experiencing the luxury and ride of a Lexus, I had to rethink foreign. . It was the lease option that then finalized the deal as we walked out the door leaving my 2002 Envoy with 184,400 miles. More

Sales & service were great Durrell Blackmon was a very mannerly and knowledgeable sales rep. It was great to work with him! Also had a great experience in the service departm Durrell Blackmon was a very mannerly and knowledgeable sales rep. It was great to work with him! Also had a great experience in the service department with Kenneth! More

Good professional I was treated with professional courtesy.A courtesy vehicle was provided for my convenience.My service representative called timely when the vehicle I was treated with professional courtesy.A courtesy vehicle was provided for my convenience.My service representative called timely when the vehicle was repaired and readily dispatched payment and vehicle transfer . More

Excellent Customer Service From start to for finish was a fabulous experience. Ross offered me the deal I wanted and Lauren was an absolute joy to work with. Very knowledgeable From start to for finish was a fabulous experience. Ross offered me the deal I wanted and Lauren was an absolute joy to work with. Very knowledgeable, courteous and great personality. Bill made the financial portion part seamless. I'm really thankful for the whole experience. I couldn't asked for a better team effort. I will definitely be a repeat customer. More

Nalley Lexus Galleria Service Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactl Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactly as he said he would do. He kept me informed via text and email. My car performs well and is 100% because of the excellent workmanship in the service department at Nalley Galleria which has maintained my 2013 GS 350. More

Excellent dealership experience I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative w I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative with the dealership. All of the people I dealt with at Nalley-Galleria were very friendly and knowledgable and helped to make the purchase of my Lexus 570 seamless. I will definitely recommend them to all my friends. More

Seamless purchase experience at Lexus Galleria Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who is very gracious and accommodating, and at the end of the day we got a fabulous deal, with superlative customer service and attention to detail! More

Great experience and price on two cars we bought Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. On both occasions, one week apart from purchase dates for both cars, first the Highlander and then the Lexus, we worked exclusively with Pedro. A great guy to work with, very knowledgable, a good listener, and recommends the best options to make your car shopping transparent and anxiety free. He patiently worked with and make sure we got the best price possible, which for us address the primary stress point – the negotiation and haggling of price. I 100% recommend visiting this dealership and ask for Pedro for your next car purchase. They have a huge car selection with all price points and configurations to cater to your needs. And of course, the very friendly and easy to work with finance guy, Larry, made closing the deal effortless. More

Great Experience We recently bought a pre-owned car from this dealership and we exclusively worked with Pedro. When my wife first went in, they did not have the car s We recently bought a pre-owned car from this dealership and we exclusively worked with Pedro. When my wife first went in, they did not have the car she was looking for but when she left Pedro assured her that he would find the car for her. Pedro definitely delivered! A couple weeks later he found a car at another dealership and personally went there to pick it up. When we had concerns on the cleanliness he assured us the detailing team would make it look brand new. Since we needed a couple things done to the car he told us to leave it with them and when he got off the shift he would personally drop it at our house. Pedro made the car buying process an enjoyable one for us and he delivered on everything he promised. When we woke up he next morning, the car was as clean as a whistle and parked right in our driveway. We would highly recommend Pedro for anyone who would like a salesperson who is not pushy, professional and honest. We will for sure be buying our future cars from Pedro! More

Muhamed Njie provides A1 customer service! Muhamed Njie is definitely among the best in the business when it comes to customer service. He goes the extra mile and helps makes the car buying ex Muhamed Njie is definitely among the best in the business when it comes to customer service. He goes the extra mile and helps makes the car buying experience a seamless and effortless one. Thank you for the service! More