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Nalley Lexus Galleria

Smyrna, GA

4.1
431 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 432 reviews

June 25, 2022

Almost got assaulted by a sales associate. I’m sure it’s not representative of the entire dealership but Michael Yoo tried to intimidate and body check me in a pretty scary encounter. Said “I More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yoo
May 16, 2022

I have had a series of disappointing experiences with the service department at Nalley Lexus Galleria, despite purchasing the vehicle from this dealership. Twice I brought in my vehicle for service appointm More

by glenn.xxxx
Recommend Dealer
No
Employees Worked With
Withheld
March 26, 2022

Great staff: Dana Brock was my service advisor and she was amazing. This was my first service visit to the dealership. The waiting area is very deluxe, and everything is well organized. More

by alanbrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Brock
February 21, 2022

Had a stellar experience working with The team here. At first, I was skeptical about buying a car in person and not using Carvana or the likes, but the dealership here made it easy. The rep I worked wit More

by dancinginthesky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Adeosun
January 28, 2022

Rashad Saeed , the epítome of what one expects when discussing a Lexus. Proficient , professional who made it very clear his concern and interest was in making sure we understood the vehicle and the Na More

by TD.Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Saeed
January 27, 2022

I am so very, very pleased regarding my experience in buying a used car at Nalley Lexus Galleria. Shelby Davis provided exemplary guidance, patience, and professional assistance. She deserves to receiv More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Davis
January 26, 2022

I took my car in for a recall repair. My car was driving perfectly. In less than two hours I got a text with approximately $18000 worth of repairs it urgently needed. This included an oil change although More

by Lstorrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
January 13, 2022

I had been driving Lexus cars since the 1990s in Los Angeles. When I moved to ATLANTA in 2002 I continued to buy Lexus cars and a RX330 which I drove across the country. I finally decided to try a BMW f More

by Tiburon09
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stan Gawronski, Lonny "Jae" calloway
September 07, 2021

The dealership in a whole was very clean (covid-friendly) and inviting. The staff was very friendly and not overly pushy. My sales rep Clive was excellent And responded to my questions whether through email More

by TL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clive Watson
September 03, 2021

I purchased a new RX350 2 weeks ago and was delighted to work with Alexis Kellerman. She was knowledgeable and professional as well as fun to work with in providing answers to my many questions. I wanted More

by ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Kellerman - Sales - 5 star
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