Nalley Lexus Galleria
Smyrna, GA
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Great to work with! Lauren made my car buying experience a fantastic one! She was very friendly, not pushy, and really listened to my needs. She took the time to show me Lauren made my car buying experience a fantastic one! She was very friendly, not pushy, and really listened to my needs. She took the time to show me every detail of my car, and even went so far as to ordering a 2nd video game controller for the rear entertainment system I had installed - a life saver for keeping my 2 small kids from fighting over the single one that came with the system! More
Excellent service at Nalley Lexus Galleria We bought our Lexus about a year ago and absolutely love it! As I've taken it back to Nalley Lexus Galleria for the check-ups and oil changes, I have We bought our Lexus about a year ago and absolutely love it! As I've taken it back to Nalley Lexus Galleria for the check-ups and oil changes, I have worked with Kenneth Ford who is always a pleasure. He makes sure my car is in the work area quickly and gets back to me as soon as it is ready. The waiting area is very relaxing with coffee and snacks too! More
excellent salesman Demond Morris was very thorough in demonstrating and educating us on the Lexus 350. He was very knowledgable and courteous. We went in only to test d Demond Morris was very thorough in demonstrating and educating us on the Lexus 350. He was very knowledgable and courteous. We went in only to test drive as we were trying to decide on the Buick Encore, GMC Terrain, Lincoln MKC and the Lexus. I was clearly a General Motors person and not a fan of foreign cars. However, after test driving and experiencing the luxury and ride of a Lexus, I had to rethink foreign. . It was the lease option that then finalized the deal as we walked out the door leaving my 2002 Envoy with 184,400 miles. More
Sales & service were great Durrell Blackmon was a very mannerly and knowledgeable sales rep. It was great to work with him! Also had a great experience in the service departm Durrell Blackmon was a very mannerly and knowledgeable sales rep. It was great to work with him! Also had a great experience in the service department with Kenneth! More
Excellent Customer Service From start to for finish was a fabulous experience. Ross offered me the deal I wanted and Lauren was an absolute joy to work with. Very knowledgeable From start to for finish was a fabulous experience. Ross offered me the deal I wanted and Lauren was an absolute joy to work with. Very knowledgeable, courteous and great personality. Bill made the financial portion part seamless. I'm really thankful for the whole experience. I couldn't asked for a better team effort. I will definitely be a repeat customer. More
Good professional I was treated with professional courtesy.A courtesy vehicle was provided for my convenience.My service representative called timely when the vehicle I was treated with professional courtesy.A courtesy vehicle was provided for my convenience.My service representative called timely when the vehicle was repaired and readily dispatched payment and vehicle transfer . More
Nalley Lexus Galleria Service Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactl Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactly as he said he would do. He kept me informed via text and email. My car performs well and is 100% because of the excellent workmanship in the service department at Nalley Galleria which has maintained my 2013 GS 350. More
Excellent dealership experience I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative w I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative with the dealership. All of the people I dealt with at Nalley-Galleria were very friendly and knowledgable and helped to make the purchase of my Lexus 570 seamless. I will definitely recommend them to all my friends. More
Seamless purchase experience at Lexus Galleria Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who is very gracious and accommodating, and at the end of the day we got a fabulous deal, with superlative customer service and attention to detail! More
Great experience and price on two cars we bought Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. On both occasions, one week apart from purchase dates for both cars, first the Highlander and then the Lexus, we worked exclusively with Pedro. A great guy to work with, very knowledgable, a good listener, and recommends the best options to make your car shopping transparent and anxiety free. He patiently worked with and make sure we got the best price possible, which for us address the primary stress point – the negotiation and haggling of price. I 100% recommend visiting this dealership and ask for Pedro for your next car purchase. They have a huge car selection with all price points and configurations to cater to your needs. And of course, the very friendly and easy to work with finance guy, Larry, made closing the deal effortless. More