Nalley Lexus Galleria

Very easy car buying experience. Larry was extremely nice and did not try to pressure me into buying anything. He just politely answered my questions and tried help me out in any way Larry was extremely nice and did not try to pressure me into buying anything. He just politely answered my questions and tried help me out in any way that he could. More

Amazing car buying experience Larry was very helpful with extraordinary service. He was very detail-oriented. He answered all questions in a timely manner & went above & beyond to Larry was very helpful with extraordinary service. He was very detail-oriented. He answered all questions in a timely manner & went above & beyond to create a wonderful car buying experience. I'm grateful to have him as my car salesman. Overall, I'm very happy with my purchase. I would definitely refer my friends & family. More

The don't back up their cars!!! I purchased a used vehicle from this dealership along with an extended warranty. Within a month I was having issues with the car, took it in to have i I purchased a used vehicle from this dealership along with an extended warranty. Within a month I was having issues with the car, took it in to have it checked out had numerous issues with the car. The extended warranty refuses to do repair because they are considered pre-existing. I have contacted the dealership on several occasions to be told over and over I'll call you back, even from one of the managers. No one has returned my call. I'm now looking at several thousand dollars in repairs, but was informed on one of the many calls I made that they usually don't sell cars with this many problems so I guess that should make it okay. More

Demond was awesome! We just purchased our second vehicle from Demond at Nalley Lexus Galleria. Demond was awesome and so was the New Car Manager. The purchasing experien We just purchased our second vehicle from Demond at Nalley Lexus Galleria. Demond was awesome and so was the New Car Manager. The purchasing experience was a very smooth process. We also use the Service dept. for our first vehicle and they are awesome as well. Great Dealership!!! Byron More

Great car buying experience My wife and I were very lucky to have had Larry as our sales person for Nalley. He answered all the questions and took as much time as we needed to ex My wife and I were very lucky to have had Larry as our sales person for Nalley. He answered all the questions and took as much time as we needed to explain the computer to 2 seniors who are not very computer savvy. As a matter of fact is was after 10PM when we felt comfortable with knowing the instrumentation. This was a very enjoyable experience which is not always the case when purchasing a car. I would definitely recommend this dealership and especially Larry Bassett. More

Dishonest Was interested in a car set up a meeting. They sold the car which is fine but failed to contact to tell my wife not to drive there after I specificall Was interested in a car set up a meeting. They sold the car which is fine but failed to contact to tell my wife not to drive there after I specifically said we need an email or text if this happen. They lied and claimed he did to my wife. I will no longer be doing business with anything with the name Nalley in front. More

Loved Megan Russell Megan Russel helped make our experience on of the best yet for buying a car. She was very helpful and patient. She worked hard to get us the best deal Megan Russel helped make our experience on of the best yet for buying a car. She was very helpful and patient. She worked hard to get us the best deal possible for our budget. Will be referring all of my friends and family to her for future purchases! More

GREAT EXPERIENCE Thanks to Randy Autrey this was the most pleasant vehicle purchase that I have made in my 72 years. He has GREAT customer Service skills. He fou Thanks to Randy Autrey this was the most pleasant vehicle purchase that I have made in my 72 years. He has GREAT customer Service skills. He found out what my friend who I agreed to help find a vehicle needed. Found the vehicle at the Nexus Lexus Roswell sire and picked it up and brought it to Nalley Galleria. We fell in live with it and purchased it today. My wife and I purchased a 2013 R X 350 from Nalley Lexus Galleria and we were treated fairly then so we came back and could not me more pleased with the outcome.at Nalley Lexus at the Galleria. Thank you Randy Autrey, Elmer Prather More

Git'r Done! Daniela was personable, sincere and she truly worked to get me the deal I wanted. I cannot say enough good things about the experience she provided. Daniela was personable, sincere and she truly worked to get me the deal I wanted. I cannot say enough good things about the experience she provided. More

Great new car buying experience with Chad Douglas We worked with Chad by phone and email on a new Lexus NX for a couple weeks and did not even meet him until the day we picked up the car because we ar We worked with Chad by phone and email on a new Lexus NX for a couple weeks and did not even meet him until the day we picked up the car because we are from 4 hours away. Nonetheless, he was very patient and honest throughout the process as he worked to get us not just the best deal around but also to acquire the exact match we wanted located in Florida. He gave us his personal number and always responded promptly to any questions we had, and we never felt pressured. Highly recommended. More