
Nalley Lexus Galleria
Smyrna, GA
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My experience with Nalley Lexus has been absolutely awful in fact will never purchase from them again . Sales associate wonderful unfortunately The customer service after vehicle purchase is very poor. T in fact will never purchase from them again . Sales associate wonderful unfortunately The customer service after vehicle purchase is very poor. Tags have been lost by the third party services used by Nalley , dealership zero cares 60 days still no plate or tags why because they sent to the wrong address honest mistake agree however instead of apologizing Sonja argues , hangs up on us , and forgets to place me on hold calling me a name using the word xxxxx . Appauld! Several request sent through email for general manager to call ... no return call . The dealership lacks integrity . More
my new lexus The car!! My Sales rep was awesome, knowledgeable and delightful! He has continued to follow up with me and answer all my questions! Very helpful!! The car!! My Sales rep was awesome, knowledgeable and delightful! He has continued to follow up with me and answer all my questions! Very helpful!! More
Simply the best!!! Chad was exceptional with the way he handled the whole transaction, he is well informed and didn't make me feel pressured at all,he is very profession Chad was exceptional with the way he handled the whole transaction, he is well informed and didn't make me feel pressured at all,he is very professional and really made my day with the choice i ended up making through his guidance!!! More
Horace was great! Horace was patient and personable. Horace took the time to ensure I selected what I wanted. There was no pressure from him. He was very knowledgeable Horace was patient and personable. Horace took the time to ensure I selected what I wanted. There was no pressure from him. He was very knowledgeable about the different models. I highly recommend Horace as a sales person. More
Wonderful to drive a Lexus from Nalley Galleria I couldn’t ask for any better service , my service advisor Dewayne Lee is a very exceptional individual when dealing with his clients. He always make I couldn’t ask for any better service , my service advisor Dewayne Lee is a very exceptional individual when dealing with his clients. He always makes good decisions and so helpful. This is my second Lexus I just love the Lexus experience. Janice Nash Champion, Let me not forget Bill Waibel he’s such a great manager to work with. More
Horace McMillan Such an exceptional sales person. He went above and beyond to make sure my purchase was pleasant. I can’t express how great he was. I will always reco Such an exceptional sales person. He went above and beyond to make sure my purchase was pleasant. I can’t express how great he was. I will always recommend him. More
Horace McMillan - Master Cerified - Nalley Lexus Horace McMillan, Master Certified Consultant with Nalley Lexus Galleria made the purchase of my Lexus a rewarding experience. I had a very specific li Horace McMillan, Master Certified Consultant with Nalley Lexus Galleria made the purchase of my Lexus a rewarding experience. I had a very specific list of features needed, and he fulfilled them all. Not only that, but he then made sure that I was comfortable with the operation of my new car. Finally, Horace made sure that I understood that he would be available to help me should I need additional assistance. He is definitely a professional and a credit to Lexus’ reputation More
Professionalism of Mr. Horace McMillan Professional from start to finished! The initial conversation he listened to what I wanted and he went out of his way to deliver!!! Happy Customer Professional from start to finished! The initial conversation he listened to what I wanted and he went out of his way to deliver!!! Happy Customer More
Repeat Customer Horace has an outstanding knowledge of the product he sells and strives to develop a relationship with the customer. I am a repeat customer, buying 2 Horace has an outstanding knowledge of the product he sells and strives to develop a relationship with the customer. I am a repeat customer, buying 2 cars from him so far. He worked hard for me and made me feel comfortable and not rushed throughout the process! His follow up with me is superb to make sure I"m completely knowledgeable about the new car and happy with the purchase. Thank you Horace for a job well done. I will be back. More
nalley Great experience, very knowledgeable and nice salesman Mr. Karl Ma**sson. This is our third car from Nalley Lexus Smyrna, and the second from Karl Great experience, very knowledgeable and nice salesman Mr. Karl Ma**sson. This is our third car from Nalley Lexus Smyrna, and the second from Karl More