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Nalley Lexus Galleria

Smyrna, GA

4.6
455 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 455 reviews

March 20, 2019

Great new car buying experience! Follow-up... not so much This was the first time ever that I did not waste hours and hours of my time in a dealership trying to strike the right balance between their drive-ou More

by Mike B.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Magnusson
February 25, 2019

Great sales experience Chad was amazing. He listened to what we wanted and found the perfect car and didn’t leave us waiting forever. Highly recommend using Chad if you are More

by Jkdre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Douglas
January 26, 2019

The most best sale mans ever see in life 1/26/2019 went inside with my sister and friend. test drive 2019 Lexus ES F sport . Complete purchasing went so smooth and easy going. WINSTON PETERS More

by Jin Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Peters
January 08, 2019

Take Your Business Elsewhere I bought a car from Nalley Lexus Smyrna while I was in town in late November 2018. As of January 8, 2019, I still have not received ANY of the paperwo More

by Disgruntled Customer
Recommend Dealer
No
Employees Worked With
Shenika Mason, Michael Furse, Paul Rutkowski
Feb 15, 2019 -

Nalley Lexus Galleria responded

Hello, I'm sorry to hear that your experience was not up to the standards we pride ourselves on. I'd like the opportunity to turn your experience around. Please reach out to me at (404) 994-4322 at your earliest convenience to discuss how we can turn this experience into a positive one. Bill Waibel, General Manager

January 01, 2019

Calm Purchase~ enjoyable! Chad was hand picked by me after prayer! I needed a salesman that would listen to my needs and not push. What a pleasure Chad was from beginning to en More

by Kbhester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Waibel, Chad Douglas, Marlon Woodmore, Ryan McVicker
December 28, 2018

Outstanding service as always! Chad Douglas is my go to guy for buying or leasing cars. He is not your typical high pressure sales guy. He makes you feel completely comfortable at a More

by RWebb73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Douglas
December 12, 2018

Excellent experience Buying a car can often be a painful, aggravating experience. At Nalley Lexus I worked with Chad Douglas and couldn’t have been happier with the outco More

by GK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Douglas
December 03, 2018

Chad Douglas is Outstanding! I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but non More

by Larry K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Douglas, Greg Taylor
November 16, 2018

Michael Furse and Nalley Lexus Galleria Top Dealer Award Michael Furse was very helpful ,kind and pleasant.. ..one of the best Sales representatives we have dealt with. Quick, professional, right to the poin More

by Midtown Atlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Furse
November 12, 2018

Michael Furse and Nalley Lexus Galleria are at the top" Michael Furse is very personable and knowledgeable about The Lexus Product. We have had the pleasure of owning six vehicles from Nalley. We highly r More

by TD.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Furse
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