
Nalley Lexus Galleria
Smyrna, GA
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Horace McMillan - Master Cerified - Nalley Lexus Horace McMillan, Master Certified Consultant with Nalley Lexus Galleria made the purchase of my Lexus a rewarding experience. I had a very specific li Horace McMillan, Master Certified Consultant with Nalley Lexus Galleria made the purchase of my Lexus a rewarding experience. I had a very specific list of features needed, and he fulfilled them all. Not only that, but he then made sure that I was comfortable with the operation of my new car. Finally, Horace made sure that I understood that he would be available to help me should I need additional assistance. He is definitely a professional and a credit to Lexus’ reputation More
Professionalism of Mr. Horace McMillan Professional from start to finished! The initial conversation he listened to what I wanted and he went out of his way to deliver!!! Happy Customer Professional from start to finished! The initial conversation he listened to what I wanted and he went out of his way to deliver!!! Happy Customer More
Repeat Customer Horace has an outstanding knowledge of the product he sells and strives to develop a relationship with the customer. I am a repeat customer, buying 2 Horace has an outstanding knowledge of the product he sells and strives to develop a relationship with the customer. I am a repeat customer, buying 2 cars from him so far. He worked hard for me and made me feel comfortable and not rushed throughout the process! His follow up with me is superb to make sure I"m completely knowledgeable about the new car and happy with the purchase. Thank you Horace for a job well done. I will be back. More
karl & jennifer I had such a good experience when I purchased my first Lexus through Karl Magnusson, that I kept his card and knew I wanted him to help me when the ti I had such a good experience when I purchased my first Lexus through Karl Magnusson, that I kept his card and knew I wanted him to help me when the time came to trade for another. Throughout the years Karl would periodically send a brief message on holidays or special occasions and it just confirmed that when I purchased my next car I would contact him again. I called him this spring with very specific wants, i.e. same model, same color, newer year but with back-up camera. Karl was very patient with me and when I found one through the internet in Smyrna I called him. He met me, only to discover that I had chosen the wrong silver color. I was so disappointed. He immediately found one in Roswell, had it driven down to Smyrna that very day, and I bought it! I also must mention that I love your service department. Being able to book a service appointment on line...even at the last minute is perfect for me. Jennifer Rhodes has been so loyal...her efficiency and attitude are great! More
nalley Great experience, very knowledgeable and nice salesman Mr. Karl Ma**sson. This is our third car from Nalley Lexus Smyrna, and the second from Karl Great experience, very knowledgeable and nice salesman Mr. Karl Ma**sson. This is our third car from Nalley Lexus Smyrna, and the second from Karl More
Chad Douglas Chad was a pleasure to work with. He made the new car buying process a pleasure . He is knowledgeable and patient and went to great lengths in finding Chad was a pleasure to work with. He made the new car buying process a pleasure . He is knowledgeable and patient and went to great lengths in finding us the RX we wanted. My wife and I highly recommend Chad and Nalley Lexus. Briandh More
Worked hard to find me exactly what I wanted! Chad made my first car buying experience easy and stress-free! He worked diligently to find me exactly what I wanted! I am very happy with my overall Chad made my first car buying experience easy and stress-free! He worked diligently to find me exactly what I wanted! I am very happy with my overall experience with Chad and Nalley Lexus! More
Happy Returning Customer I leased a 2019 NX. This was my second lease for this dealership. I dealt with Karl Magnusson this time. I hate the car buying experience normall I leased a 2019 NX. This was my second lease for this dealership. I dealt with Karl Magnusson this time. I hate the car buying experience normally, but Karl made is easy, no pressure or relentless follow-up calls, worked out a very fair deal and was a pleasure all around. I will definitely start my search at this dealership again when this lease is up. My wife and I are very satisfied with the NX, perfect size compromise between us, love the Apple car play. They finance team didn’t pressure us to buy unneeded warranties. More
Highly recommend Chad I have been going to Nalley for years now. My prior sales person retired, so Chad Douglas helped me with my new car. He was very attentive, great list I have been going to Nalley for years now. My prior sales person retired, so Chad Douglas helped me with my new car. He was very attentive, great listener and understood exactly what I was looking for in the car. While I have had Lexus cars for awhile now, he invited and encouraged me to test drive the new one, and did not try to short cut the experience at all. Lastly, Chad made the price discussion and the entire sales process a very smooth, and laid back one. I highly recommend Chad as he supports his clients from start to finish, and delivers the experience one would want for all their car purchases. More
Karl the Best!! got 4 Lexus from them, Karl was best person that i"m buying from he really helpful with all my deal...that reason why I has been coming back for more! got 4 Lexus from them, Karl was best person that i"m buying from he really helpful with all my deal...that reason why I has been coming back for more!! More