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Nalley Kia

Lithonia, GA

1.9
111 Reviews

7849 Mall Pkwy

Lithonia, GA

30038

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Showing 111 reviews

March 31, 2020

We just bought a 2020 Sedona from Nalley KIA and it has been such a smooth and easy process! Due to the coronavirus concerns, we were able to purchase the vehicle from our home and they were wonderful eno More

by Amy
Recommend Dealer
Yes
Employees Worked With
John Breedlove
Apr 13, 2020 -

Nalley Kia responded

Thank you Amy! We hope to be of service to you again!

March 08, 2020

Terrible service with dishonest business practices. Go to another dealership. This one is completely incompetent and crooked. Brought car in multiple times for the same safety issue. Each time they pre More

by Jenni
Recommend Dealer
No
Employees Worked With
GM Hodah
Mar 30, 2020 -

Nalley Kia responded

Hi Jenni, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to address your concerns. Please reach out to me directly at (770) 288-5283 when you have a chance. Thank you, and we look forward to hearing from you. Blake Hodoh, General Manager

October 18, 2019

Honest and knowledgeable service department I had a great experience with the Nalley Kia service department, despite the car problem that caused me to go there in the first place. I had an issu More

by JerryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 06, 2019 -

Nalley Kia responded

JerryB, we really appreciate this positive review! Thanks so much!

August 16, 2019

Just do what’s right! All I am asking is for the dealer to do what is right, nothing more! Anything less than what is right is unacceptable. You’ve already had multiple opp More

by LCPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake, Juawn Middleton, John Breedlove
July 04, 2019

Excellent Service I received excellent Service from James on first time buyer car purchase. Purchased a Kia Optima and Love it. Will definitely refer others to James More

by Tee Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Baker
June 02, 2019

1 Rotten Apple Don't Always Spoil A Bunch I went into Nalley Kia today because I had ordered & paid for a paint pen on 2/28/19, and due to my job and 2 deaths in my family in Chicago I been o More

by MoReid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior in Service, Justin in parts was not cool at first, and the lady I didn't recall her name in the Service dept, Stan Williams
May 22, 2019

I love my 2019 Kia Forte Thank you Antonio Stevenson and Clive! You both provided me with EXCEPTIONAL CUSTOMER SERVICE!!! I will definitely continue to purchase my vehicles fr More

by Cheyenne512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juawn Middleton
May 22, 2019

Repeat customer I purchased a brand new Kia Soul in March of 2018. It was top of the line, with all the bells and whistles. Within the first month I knew this car w More

by Debi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tarrance Davis
May 10, 2019

Great experience I visited Nalley Kia two weeks ago after my vehicle put me down. From the moment I worked with António he was very professional! We had a few hiccups More

by Mrs. Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
March 19, 2019

Professional and Attentive Service I just recently purchased a 2019 Kia Optima, and had a wonderfully pleasant experience with my salesman, so I wanted to share. My salesperson, Stan Wi More

by jtate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Williams