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Nalley Kia

Lithonia, GA

1.9
111 Reviews

7849 Mall Pkwy

Lithonia, GA

30038

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Showing 111 reviews

December 16, 2022

Starting the purchase process at home was so helpful to get in and out quickly! Fair trade valuation and quick with the financing. More

by MomOf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanislaus Williams, Tarrance Davis
July 02, 2022

After 3 months appointment I went the dealer one of the advisor ask me about my car problem . I already told my complaints the person who setup my appointment ,but I repeat my car problem then she said no More

by Leya
Recommend Dealer
No
Employees Worked With
Service
March 17, 2022

I would not recommend this Kia dealership to anyone. I bought a car there a few months ago, and the finance person that handled my transaction royally screwed it up. His name is Tarrance Davis. I pai More

by twilliamson4055
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tarrance Davis
February 23, 2022

This dealership is a complete joke. They force items like tint - $699 for two windows and resist all on you. On top of markups over Msrp. Managers like Juawn Middleton don’t want to bo More

by Heldman27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juawn Middleton, Jamaari Lawrence
October 17, 2021

Purchased A New car less then 30 days and still have not gotten a call back update nothing. I have called them bit get nothing they sold a package with the car that included floor mats and I have not gotten More

by Epikkraft5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juawn Middleton, John Breedlove, Farouk Fouad
May 05, 2021

Hello to those reading this honest review. It’s been years that I’ve been trying to find a vehicle that I love and many times I’ve found something however was super nervous about the buying purchase and More

by christianjolie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Harold Lewis, Finance Manager, Chan Jones
October 15, 2020

Our salesperson was Jamaari Lawrence. He was excellent to work with. We found a Kia Sportage EX model and were very satisfied with our purchase. More

by JaLove9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamaari Lawrence
September 25, 2020

I appreciate the great customer service I received from John Breedlove the day of my purchase. He was very kind, professional, accommodating, and patient. My sales experience with him made the difference b More

by Ms. T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Breedlove
Oct 02, 2020 -

Nalley Kia responded

Ms. T, we really appreciate this positive review! Thanks so much!

June 25, 2020

Exactly what I wanted & great service! I haven't bought a car since my 2010 Kia Soul. My Mom's car died, so I was giving her my 2010 and needed to get another vehicle quickly. I saw the 202 More

by LisaLeesaLisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha, Jamaari Lawrence
Jun 29, 2020 -

Nalley Kia responded

:-) Wow! Thank you for rating us so many stars!

June 11, 2020

Used buy online feature. After my credit was checked come to find out the car wasn’t for sale. Very disappointing to have my credit checked for no reason at all. Very little in the way of an apology. More

by camhuddy
Recommend Dealer
No
Employees Worked With
John Breedlove
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