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Nalley Kia
Lithonia, GA
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 132 reviews
February 19, 2025
Good customer service, friendly staff, the purchase process was good, nice dealership, I'm a returning customer, I have been happy with my purchases and the service process was good, nice dealership, I'm a returning customer, I have been happy with my purchases and the service More
by Tjones
Employees Worked With
Juawn Middleton
February 15, 2025
Great customer service and time management by the service department. They advised of other services needed and the cost. Giving me the choice to receive or reschedule for another time. department. They advised of other services needed and the cost. Giving me the choice to receive or reschedule for another time. More
by slwright66
Employees Worked With
Curtis
February 08, 2025
Nalley Kia of Stonecrest provided exceptional service during my entire car buying experience. Every member of their team was professional and efficient. I bought a car for my 18 year old son. It was i during my entire car buying experience. Every member of their team was professional and efficient. I bought a car for my 18 year old son. It was important to stay within my budget and select a vehicle that was suitable for him. Phaerow was my salesman. He, along with his colleagues, created a comfortable environment. I felt heard throughout the process. I recommended my family member, whom purchased a vehicle for her daughter as well. She also had a great experience. Keep up the great work Nalley Kia of Stonecrest. More
by Carol Robinson
Employees Worked With
Pherow Drain IV
January 31, 2025
The salesman I had was very knowledgeable and answered our questions. I did not feel pressured in anyway. I would send people to your dealership. our questions. I did not feel pressured in anyway. I would send people to your dealership. More
by Southernpooches
Employees Worked With
I cannot remember his name.
January 28, 2025
Not happy that I had to get emissions on my car and that I have to leave it all day to see why is jumping and ideling at 1. Haven't even paid my first car note yet. All this should have been done before I d I have to leave it all day to see why is jumping and ideling at 1. Haven't even paid my first car note yet. All this should have been done before I drove off the lot. But thanks for the approval cause I really needed a car. More
by letesharamsey
Employees Worked With
Trea
January 26, 2025
Went to go get my car for maintenance services. Tune up (no parts in), oil change , ecttt . The gave me diagnosis test. I got all emmediate actions done totally over $400 sad there for over 3 hrs. Tune up (no parts in), oil change , ecttt . The gave me diagnosis test. I got all emmediate actions done totally over $400 sad there for over 3 hrs. Left the lot, drove the car, then boom engine light came on to tell me engine overheating. 🥵 now my car is still in shop. Was not a happy camper at ALL as usual. But I can say I thank them for great customer service, patience , and quick response to solve the problem. I can say I had a lot of problems with this. Location. But I can say Doug the GM is on it. The new Manager for maintenance service dept is a gem. More
by howard.robin44
Employees Worked With
Curtis Doug and supervisor in service dept
January 22, 2025
Service attendant was excellent. I had to tow the car in the attendant was friendly, professional and easy to understand about what was needed. I appreciate good service and was rece I had to tow the car in the attendant was friendly, professional and easy to understand about what was needed. I appreciate good service and was received it. More
by Gaford4
Employees Worked With
Front desk associate
