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Nalley INFINITI of Atlanta

Atlanta, GA

4.8
287 Reviews

2550 The Nalley Way

Atlanta, GA

30360

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Showing 287 reviews

December 03, 2024

Excellence in action. They will sale themselves first, then cars. Trustworthiness ,Integrity, Professionalism and kindness, and sincerity. A winning Team ! More

by Excited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Johnson, Sales Manager, Kevin McKenzie, Inventory Manager, Nardis Lee, Finance Manager Trae, Assistant Finance Manager. Corey, General Manager
December 01, 2024

Always have a great experience anytime I take my vehicles here. They truly take care of me and provide tremendous customer service every step of the way. More

by michael.leuzarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ohman
November 28, 2024

It's always a good experience when I take my vehicle in, expert service and waiting is comfortable in clean top of the line waiting room definitely enjoy the complimentary Vanilla Latte machine, More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 23, 2024

I was happy with the dealership at first. Barry and Fred were nice, and we liked the vehicle. We drove the vehicle, and the vehicle drove well. The vehicle was purchased because my 22 year ol More

by Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Barry and Fred
Jan 02, 2025 -

Nalley INFINITI of Atlanta responded

Thank you for sharing your experience, and I sincerely apologize for the issues you encountered after purchasing your vehicle. It's unacceptable that the airbag light came on immediately after leaving the dealership, especially after assurances that the vehicle was safe. Safety should always be a top priority, and I regret that we did not meet that standard in this case. I will address this situation with our team to ensure a thorough review of what occurred and why the airbag issue was not identified or resolved before the sale. If you're open to discussing this further, I'd like the opportunity to work toward a resolution that restores your trust in us. Please feel free to contact me directly. Corey Russell General Manager Nalley Infiniti Atlanta 678-328-3806

November 22, 2024

Asif was excellent, he was very helpful, knew exactly what he was talking about and communication was great. More

by Trig44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif Akbari
November 20, 2024

I have purchased serval vehicles from Nally and their service department has provided great service for my vehicles for years. More

by troydavissr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales people I worked with isn't listed., Jay Vaugn
November 18, 2024

Always great service, fast, friendly and efficient. All of the service professionals are great. Asif is exceptional! More

by mtpeeples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markas Lee
November 11, 2024

I was headed to Lexus dealership and this was my final and last dealership before I headed to Lexus. Lexus didn’t see me again. Mr Barry was very nice and sold me my QX60. More

by netteworthy70
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Barry
November 10, 2024

Malian is also my go too person , he's always pleasant and respectful He communicates with me during my entire service experience. More

by Bre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milian
November 08, 2024

I appreciate the friendly and knowledgeable staff, clean facilities and expedient services. Sam even went the extra mile by explaining and resolving my window lock issue. More

by yolanda.barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in Service Dept