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Nalley INFINITI of Atlanta

Atlanta, GA

4.8
293 Reviews

2550 The Nalley Way

Atlanta, GA

30360

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Showing 293 reviews

December 16, 2024

I received great customer service from Asif at Nalley Infiniti of Atlanta. He stayed in communication with me while my car was being serviced and let me know exactly what was needed and how long it would More

by aheck614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif Akbari
December 15, 2024

Malian is a great representative of your company for great service . Treating customers with respect and understanding and with dignity More

by editholoyede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
December 15, 2024

Samuel was awesome - got me in and out quickly with a great service. Explained everything well and made sure that I was informed during the process More

by Railroadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
December 09, 2024

I received Great customer service at each service appointment thank you Sam at Nalley Infiniti More

by msvenner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
December 09, 2024

Cory Russell, General Manager Five Stars, Amazing, Reginald Johnson, Assistant Manager, Excellence, Kevin McKenzie, Sales Inventory Manager Wonderful, Jay, Finance Manager, Great and assistant Finance More

by Excited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Russell, General Manager FIVE STARS, Reginald Johnson, Assistant Manager, Five Stars *****Kevin McKenzie. Sales Inventory Manager Five Stars ***** Trey, Assistant Finance Manager Five Stars *****, Jay Vaugn
December 08, 2024

Excellence, in Sales , knowledge and experience . Professional, Integrity trustworthy absolutely ,very respectful and kind. Amazing. , More

by Excited
Recommend Dealer
Yes
Employees Worked With
Reginald Johnson 5 Stars, Kevin Melanie , Jay Vaugn
December 03, 2024

Excellence in action. They will sale themselves first, then cars. Trustworthiness ,Integrity, Professionalism and kindness, and sincerity. A winning Team ! More

by Excited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Johnson, Sales Manager, Kevin McKenzie, Inventory Manager, Nardis Lee, Finance Manager Trae, Assistant Finance Manager. Corey, General Manager
December 01, 2024

Always have a great experience anytime I take my vehicles here. They truly take care of me and provide tremendous customer service every step of the way. More

by michael.leuzarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ohman
November 28, 2024

It's always a good experience when I take my vehicle in, expert service and waiting is comfortable in clean top of the line waiting room definitely enjoy the complimentary Vanilla Latte machine, More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 23, 2024

I was happy with the dealership at first. Barry and Fred were nice, and we liked the vehicle. We drove the vehicle, and the vehicle drove well. The vehicle was purchased because my 22 year ol More

by Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Barry and Fred
Jan 02, 2025 -

Nalley INFINITI of Atlanta responded

Thank you for sharing your experience, and I sincerely apologize for the issues you encountered after purchasing your vehicle. It's unacceptable that the airbag light came on immediately after leaving the dealership, especially after assurances that the vehicle was safe. Safety should always be a top priority, and I regret that we did not meet that standard in this case. I will address this situation with our team to ensure a thorough review of what occurred and why the airbag issue was not identified or resolved before the sale. If you're open to discussing this further, I'd like the opportunity to work toward a resolution that restores your trust in us. Please feel free to contact me directly. Corey Russell General Manager Nalley Infiniti Atlanta 678-328-3806