Back

Nalley INFINITI of Atlanta

Atlanta, GA

4.8
293 Reviews

2550 The Nalley Way

Atlanta, GA

30360

Directions

By Type

Showing 293 reviews

February 26, 2024

I spent two thousand plus dollars for service and saw 600 of it was parts and 1600 of it was labor . You guys didn’t even bother to wipe the inside of my car out and do a good vacuuming . I’m disgusted and p More

by Lucci Saint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown but I give them a 0
Feb 28, 2024 -

Nalley INFINITI of Atlanta responded

I'm sorry to hear about your dissatisfaction with the service you received, especially after such a significant investment. We take your feedback seriously and will address this internally to improve. If you're willing, I'd appreciate the chance to discuss how we might rectify this and restore your faith in our dealership. Zachary McClelland, Service Manager Nalley INFINITI Atlanta 678-781-8321

February 18, 2024

I walked in without an appointment and received immediate attention by Myles. Very clean too More

by Dflanders1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles, Markas Lee
February 10, 2024

Great staff, especially Kenneth! Patient and knowledgeable! Great environment, very clean! Top to bottom class. More

by vvdwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Rouche
February 04, 2024

Awesome place to service your vehicle. Cosby was phenomenon. He acted rather fast once he realized that I would have to leave my vehicle overnight. More

by GA Peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosby
February 04, 2024

Always a pleasant visit and great service for my vehicle Mr. Bah is always polite and keeps me updated on the services being performed on my vehicle. More

by Dupree62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malian Bah
February 04, 2024

The entire staff was great from beginning to end! My salespeople Kenny and Kamiel were professional and very helpful. Mr. Reginald and Marquez were also helpful and helped me to make the best decisio More

by slr6669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rouche, Kamiel Thomas, Reginald and Marquez,
January 31, 2024

The service was impeccable, and the young man that waited on me, was very thorough and kept me informed on every thing that was going on with my car. More

by Sandra.mitchell75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was getting my car serviced
January 12, 2024

Professional experience always. This is a very nice friendly clean facility. I would definately recommend. More

by audreyreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Duncan
December 02, 2023

Crosby is da 🐐 ! He's ALWAYS on point with your needs. Thank you for the consistency! More

by Seun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosby
December 02, 2023

They promised to handle any issues during the post sale inspection. I sent the issues to the sales manager that were found by my mechanic which were routine maintenance items which should have been done p More

by wrich427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberta
Dec 05, 2023 -

Nalley INFINITI of Atlanta responded

I am disappointed to hear that you did not have a more positive experience with us at Nalley INFINITI of Atlanta. To ensure we can resolve this promptly and to your satisfaction, could you please provide me with some additional details? When you have an opportunity, please reach out to me at (770) 637-0429 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and I hope to hear from you soon. Chris Dastou, General Manager Nalley INFINITI of Atlanta

...
12
...